"Access Denied" On my 2nd Beta Invite, and I Pre-Ord

Post » Sat Mar 15, 2014 5:17 pm

I was in beta last weekend and now this weekend I got my other invite and when I log into the site I get Access Denied. I saw someone else have this problem that wasn't in beta. However, I had two beta invites last week with two different keys, I have pre-ordered not one, but two digital copies and a physical one. I got an invite this week to resume beta and I'm getting access denied trying to access my account online after I put in my birth date (yes I'm over 21). Maybe on my first Beta invites I should have used the other "key" not sure as I have two. Don't know if one was from the preorder and one was just random. I can't even get to the elderscrolls main page, support page, account info or anything.

Anyone actually figure out what the problem is?

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Adrian Powers
 
Posts: 3368
Joined: Fri Oct 26, 2007 4:44 pm

Post » Sun Mar 16, 2014 3:55 am

Is there any errorcode? If not, then you must choose to use the .exe file in ESO folder as a moderator ( or what ever it is called in english ). Hope this helps ! :)

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Leonie Connor
 
Posts: 3434
Joined: Mon Mar 12, 2007 4:18 pm

Post » Sun Mar 16, 2014 12:06 am

Can you access their Twitter? https://twitter.com/TESOnline

Might be a long shot but you can try to get help by asking them there and seeing if someone can DM you for help. Explain you are currently blocked from their website.

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claire ley
 
Posts: 3454
Joined: Fri Aug 04, 2006 7:48 pm


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