Amazed, Befuddled, In completely in AWE,

How a game company with such a good rep, would totally screw them selves over with such a messed up PC release. The SP is fun good job there; however,

1) Tying MP to a completely messed up login system ... no one tested this?
2) Offering Pre-order benefits all MP related and hundreds maybe thousands cant play MP? Or redeem Pre-Order items.
3) Having the main site thats supposed to be tied to MP logins not even able to assign a Nickname to existing accounts that don't have one .... for that matter having it so your email is displayed for the whole internet to see?
4) Hundreds of people unable to login to even play MP.
5) Hundreds of people able to log in but only after spending hours with various attempts to log in with either their gamespy, ign, crysis 1, etc etc etc. logins?
6) 15+ page threads on multiple forums (steam and here specifically) about these simple accessibility issues and so far all we get in one of those threads is "we'll look into it"? There should be updates three times a day on these issues.
7) CD keys having to be entered over and over again? ... and no ... Cry_Toms fix didn't even work for me.

Not even getting into the multiple promises made to PC gamers being broken.

60 bucks and half the game is completely broken for hundreds maybe even thousands that just are not speaking up, or have just given up.

So I ask you this ... how much was it worth for this much bad rep? I can tell you this for one I'm pretty pissed. I would imagine you have damaged your image with at least 25-30% of your existing customers to varying degrees. How much was that worth?