Question(s) for you.
What version of Windows are you using??
and, Did you even Bother to backup your save game files incase you had to perform a re-install??????
Gamespy is not and cannot be held responsable for what happens on your computer.
The very first thing I did after entering my unlock code was to backup my savegame files to another location so incase I have to re-install, I will not loose anything. The Gamespy Network will not keep track of things that are your responsability to do so.