I understand, in most cases, you receive money, and the customer receives product, and that is the end of the transaction. In this case, you received money, I have yet to receive working product.
Still, when I launch steam, no patch is there to fix my issue.
I am unable to open any of the two vaults I have come across, and I have no access to VATS. When I tried to open them, the animation where I plug my pip-boy in and try to mash the button happens, however, the clear lid didn't open so I didn't mash the button and the door never opened.
A ticket was opened long ago and the only thing I have received was a message from a bot that I, in fact, submitted a support ticket. I'm not some child you for you to ignore, I'm a grown advlt who expects better customer service. You have had plenty of time, during development, and since launch, to fix this issue.
How about you fix the game, like now, or you refund my money so I can use it on a game that actually works, made by a company that actually cares.
To think I've been a fan since Daggerfall. I'm very disappointed in you Bethesda.