Australian Pre-Order DLC?

Post » Tue Feb 09, 2010 9:54 pm

Just got a reply from MS,sayn same thing. "We (n gamesas) are aware of the problem and workn to fix it". I mean at least they aknowledged there is a problem lol.
Im not blaming anyone but pre-order DLC is xactly what is says it is....its a bonus for those who pre-order their game so we get a little treat to start of with,not a week
or so later when for most of us the items would be useless due to our lvl. Would be nice if Beth showd some love and maybe gave us xtra DLC for all this pissn around.
LOL im sure that will happn.


I totally agree... it's not about waiting for new DLC or anything, the very idea of the pre-order packs was a little 'thankyou' to those who pre-ordered to start the game with. Now, if they realised some of the packs were bugged, I'd understand and in fact prefer if we had to wait even a week for them to fix it (even though that's what testing is for, surely?!). It's the fact they're not issuing a statement or letting customers publicly know WHAT'S GOING ON that is such poor service. Was there that few pre-orders that they don't consider those effected to be worth a post on this site? Really, we shouldn't have to chase MS or Bethesda or Obsidian to ASK why our codes don't work and when it will be fixed if they are ALL not working. The lack of any error message beyond "invalid" just scares customers into chasing and accusing the store assistants they bought from, too.

Reading these boards, a few people have even been given second codes by well-meaning EB staff (hopefully not depriving others of theirs, though); I guess that's nice that some folks will get a 'reward' (sell on ebay, give to a friend) for the hassles they've experienced, but I TOTALLY agree with posters who say we should be compensated for this in some small way... I don't want refunds, or MS points, or custom-made DLC or anything... but I know from my own business that a nice token of apology goes a LONG way to making a disgruntled customer feel appreciated, and restore faith in your business. The whole preorder thing has been a disaster for Aussies, so some kind of 'hey, sorry we messed things up so bad' would be nice. An additional preorder pack (already made, so no cost to them), maybe? Heck, a single armor or gun? Xbox theme? I don't know.

Not that it will happen, though; I've NEVER seen a game company give anything away for free on goodwill or apology (MS' "free month of gold online" for repairs, etc. aside). Heck, Rockstar owed buyers of Bully (on 360) something as they game was unplayable for a week until they patched it! What did they do to apologize? Nothing.

Wait, just thought... given it's Aussies who've mostly been screwed around... how about a Mad Max armour or Humongous mask, guys? :)
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Adam
 
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Post » Tue Feb 09, 2010 8:27 pm

The lack of any error message beyond "invalid" just scares customers into chasing and accusing the store assistants they bought from, too.


u do actually get a diff error message if u enter it on xboxlive site instead of directly into xbox....

says "There is a problem with the offer associated with this code"
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Chica Cheve
 
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Post » Wed Feb 10, 2010 2:55 am

Just to confirm (like so many before me) - It's Monday, I tried the code again, still no word from gamesas support, still no success with the Mercenary Pack code from JB.
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BlackaneseB
 
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Post » Wed Feb 10, 2010 2:12 am

bump
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Jessica Thomson
 
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Post » Wed Feb 10, 2010 4:10 am

Still no luck with EBs Classic code either.....sigh.

Fallout : Australia's last choice in Post Nuclear Pre-order content.
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Dezzeh
 
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Post » Wed Feb 10, 2010 10:26 am

I wonder if theres any way to Pre-order working Pre-order Codes.... :disguise:
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Michelle davies
 
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Post » Tue Feb 09, 2010 9:30 pm

At least fable comes out tomorrow, that should distract me long enough for bethesda to pull their finger out, I hope.
..and I'll tape my pre-order card to the side of my monitor to remind myself not to trust beth in the future.
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Cartoon
 
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Post » Wed Feb 10, 2010 12:18 am

bump
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-__^
 
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Post » Wed Feb 10, 2010 12:05 pm

Yay! for Fable III, been playing Vanquish and Dj Hero 2 to bide some time for teh codes to work, but yeh really want to get into the world of fallout already lol
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Rachel Hall
 
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Post » Wed Feb 10, 2010 1:01 am

Sent Bethblog another tweet today. They seemed happy to answer inane questions over the weekend, so I thought I'd send them a reminder.

Won't be holding my breath for a reply however.

EDIT: Ooo, excitement. I got a different message entering my code on xbox.com:

"This code cannot be redeemed on Xbox LIVE Web Marketplace. Please redeem the code using your Xbox console, or Games for Windows LIVE Client."

Zipped over to my 360 and entered the code. Box popped up with,

"This code entitles you to..." (I felt a slight tinge of hope at this stage)

Then an error screen pops out an 800700E8 code.

"There is a problem with Markeplace. Please try again later." :sadvaultboy:

Yer breaking my heart Bethesda. Still, movement at the station perhaps, or wishful thinking?
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Alexandra Ryan
 
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Post » Wed Feb 10, 2010 10:20 am

Sent Bethblog another tweet today. They seemed happy to answer inane questions over the weekend, so I thought I'd send them a reminder.

Won't be holding my breath for a reply however.

EDIT: Ooo, excitement. I got a different message entering my code on xbox.com:

"This code cannot be redeemed on Xbox LIVE Web Marketplace. Please redeem the code using your Xbox console, or Games for Windows LIVE Client."

Zipped over to my 360 and entered the code. Box popped up with,

"This code entitles you to..." (I felt a slight tinge of hope at this stage)

Then an error screen pops out an 800700E8 code.

"There is a problem with Markeplace. Please try again later." :sadvaultboy:

Yer breaking my heart Bethesda. Still, movement at the station perhaps, or wishful thinking?


Yeah. I just got this as well I hope that because the actual download window popped up that the code will still work. I chacked the Download history and it's not listed so fingers crossed.
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Janine Rose
 
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Post » Wed Feb 10, 2010 8:15 am

They are finally working. WOOOOOOOO!!!!!!!!!!!!!!
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~Sylvia~
 
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Post » Wed Feb 10, 2010 4:43 am

They are finally working. WOOOOOOOO!!!!!!!!!!!!!!


I Can Guarantee That what Kazel is saying is true mine worked 2 now just gotta get rid of the other one lol any takers its a classic pack might trade for some ms points lol not to many tho I'm not greedy :) Oh and thanks Beth!!!!
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Logan Greenwood
 
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Post » Wed Feb 10, 2010 1:21 am

I Can Guarantee That what Kazel is saying is true mine worked 2 now just gotta get rid of the other one lol any takers its a classic pack might trade for some ms points lol not to many tho I'm not greedy :) Oh and thanks Beth!!!!


Sweet satisfaction!
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Cameron Wood
 
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Post » Wed Feb 10, 2010 7:58 am

Im happy the codes are working but sorry I cant say that I am at all satisfied.
At least I'm finally playing the game I bought last week but with no explanation or apology, pfft!
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Jack Bryan
 
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Post » Wed Feb 10, 2010 9:28 am

I Can Guarantee That what Kazel is saying is true mine worked 2 now just gotta get rid of the other one lol any takers its a classic pack might trade for some ms points lol not to many tho I'm not greedy :) Oh and thanks Beth!!!!


I'd be interested in taking that classic pack code off your hands.
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jessica sonny
 
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Post » Tue Feb 09, 2010 11:06 pm

I'd be interested in taking that classic pack code off your hands.


cool id be happy to, r u up for a trade? i don't know how we could do it legit so both ends r screwed i assure u i haven't used mine :)
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Mike Plumley
 
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