how often do you buy a toothbrush in a store that is broken, missing pieces, etc. oh thats right, never because they actually do their jobs. bethesda needs to fix their quality department and focus more on putting out a fully functioning product instead of only worrying about how much money they can make.
Or you could focus on what he actually said. He said buying a toothbrush is
different than buying software. As in, not the same. As in, you buy toothbrushes and you expect something different than when you buy software. Of course your toothbrush should not be broken.
However, software doesn't have the same expectations. It's impossible to ensure that all software will always work on every system. It's going to fail out there somewhere, no matter what. That's why buying a toothbrush is not like buying software.
Not only that, but the video game is a toy, something for you to enjoy, it's a luxury. Not having it work properly for a little while is nothing even close to an injustice. This is the most common weakness in some of the complaints on this board, people tend to view Skyrim as if they bought a defibrillator, that if it fails it might just kill them.
For one thing, it's a luxury. Yes, you paid for it, but if you used your life savings on Skyrim you are either a little kid, or an idiot. Skyrim is something you buy with extra money, not with your grocery money. It's a toy, a luxury, not something you are going to
need at any point in your life.
Secondly, you don't really have any rights in it to begin with. I'm not saying I agree with this, because I don't. I'm saying it's true. If you read the EULA and you read the copyright cases and the laws associated with this stuff, you'd see that video games are licensed, not sold. You don't own it. You don't own the box, the manual, the cd, the game, nothing. No law anywhere (in the USA) supports this idea that you have some vested right in the game. You never have, not even Morrowind. Look at my signature. It's a travesty, but it's true.
So while I understand a lot of people complaining about things that go wrong, I cannot understand at all why they take this so seriously. It's a game. A toy. When a toy breaks it's not the end of the world, it's just a toy. It's for fun, casual, spare time.
Of course you can expect it to work. You
should expect it to work.
But if it doesn't, it's not a personal insult to your family. It's not a tragedy of society that represents the unraveling of all moral fabric. It's not
serious at all. Some people here get so wound up and pissed off that their toy is broken, it reminds me of Kindergarteners. And yes, I've taught kindergarten.
Sure, ask for a fix. Wait for a fix.
Expect a fix, even. But don't get so huffed up and angry about it. Be polite, be professional, and be helpful and everyone will get a better product, sooner.