Bethesda Support : Fallout 3

» Tue Oct 12, 2010 5:15 am

Hello,

I see a lot of issues on these forums, mainly with crashes and freeze's and now I am having them too. I just changed out my ATI 4550 video card to a Nvidia GTS 450 and the game runs very smooth now, but I now get random crashes. Sometimes after playing only 5 mintues, other times I can play 30 minutes before CTD.

I see a lot of people stepping up and offering fixes or work around, but does Bethesda have an official tech support for the game. I was wanting to finish all the DLC before I started New Vegas, but only on Mothership Zeta now.

To those that offer these fixes, my hats off to ya.

» Mon Oct 11, 2010 10:21 pm

Please note that these forums are not used for official technical support. Rather, we plan to use it to provide updated information and allow dialog between gamers to solve common problems, such as the most common problem of video or sound card drivers (or a lack of updated ones).

For technical and customer support, please call 410-568-3685, 9:00 am to 5:00 pm EST Monday through Friday, excluding holidays, visit http://support.gamesas.com, or email support@gamesas.com.

If you want to try getting some potential help from other forum users, post a dxdiag.

» Mon Oct 11, 2010 5:16 pm

Did you make sure to run driver sweeper to get rid of all ATI drivers when you installed the new Nvidia GPU? And did you make sure to delete the Fallout.ini in My Documents>My Games>Fallout 3?

» Mon Oct 11, 2010 5:38 pm

Did you use a utility like driversweeper to clean out those left behind ATI driver files before installing the card and Nvidia drivers?

Have you deleted your .ini file as well? You can find it in your My Documents\My games\Fallout3 folder...it is the configuration settings file named FALLOUT. Delete it and refire up the game so it creates a new one that is based on your current hardware config.

....ninja 'ed

» Mon Oct 11, 2010 6:46 pm

Yeah, I ran drive sweeper, but haven't deleted my .ini files.

Thanks, will try that.
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