That was a neat plot twist, still don't know what's wrong with it...
I was just joking. I think what put people off most was that you were basically Shepard the shrink for your crew and you were helping them with mental issues through 40% of the game, then you are shooting for the other 60%.
And when you have done that you have to fight an oversized Terminator(what the hell?)
Besides that the Adept was made useless on higher difficulties. Not to mention the scanning of planets...
Personally I still enjoy the game but only because I "cheat" and give myself unlimited resources, so that I don't have to grind. Got to love the Save Game Editor.
But yeah, let's get back on topic now.