Yeah, the issue you described has been around, for what feels like, forever.
No serious attempt yet to fix it for over a year.
Another thing you can try is to rollback to older saves, to hopefully get to one that doesn't freeze at the Citadel.
That would be a good idea, only I deleted the older saves in order to try and get it to work also. Makes me wish that I had a memory card/stick for my PS3 instead of a massive hard drive for it at times. It is a lesson learned however.
"If the game fails to run on multiple consoles, contact our Technical Support representatives for further assistance."
kinda wonder what that would accomplish.. do they send out the same copy/pasted email again?
I have yet to hear back from them, but it is now the weekend so I most likely won't hear anything till Monday. I am curious if I would get that kind of email also.
Doesn't work for me and I am sure it is not the PS3. Bunch of lock ups last night in Point Look Out Urghhhhh.
It hasn't worked for me either past the first time that I did it. Now however I am finding the game freezes at other areas, such as Anadale. I discovered the area and then the game froze and locked up. Doors I can understand it locking up, but with open areas it is a bit much to take. Right now I am back at the Citadel and it has frozen again, so back to rebooting the system again, rinse and repeating the steps. My next attempt will be attempt 27 or so at trying to regain access.