Black Screen"Fallout 4 has stopped working" error at

Post » Sun Jan 10, 2016 12:53 am

Hello,
Yesterday I installed Fallout 4 through steam with no issues, however once "Play" is clicked on the launcher the game appears only as a black screen and an error dictates that the exe has stopped working. I've spent the last four hours trying to fix this issue/updating all my drivers and tried many online solutions, including those posted by Bethesda themselves, but to no avail.

My DxDiag file is below - I would greatly appreciate any help :)

I'm pretty sure that the GPU on this computer is fairly outdated, however I feel as if I should at least be able to reach the main menu, as the PC in question is able tor run Skyrim smoothly on high settings.

Spoiler

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System Information
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Time of this report: 12/21/2015, 16:03:18
Machine name: SANTA-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio XPS 435MT
BIOS: Default System BIOS
Processor: Intel? Core? i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
Page File: 3585MB used, 8683MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

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DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
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Card name: NVIDIA GeForce GT 220
Manufacturer: NVIDIA
Chip type: GeForce GT 220
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_069A10DE&REV_A2
Display Memory: 3790 MB
Dedicated Memory: 978 MB
Shared Memory: 2811 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL ST2310
Monitor Id: DELF01B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4192 (English)
Driver Version: 9.18.13.4192
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/14/2015 05:00:02, 17559432 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4960-11CF-0E63-97261FC2C435}
Vendor ID: 0x10DE
Device ID: 0x0A20
SubSys ID: 0x069A10DE
Revision ID: 0x00A2
Driver Strong Name: oem38.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:9.18.13.4192:pci\ven_10de&dev_0a20
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0)

User avatar
Esther Fernandez
 
Posts: 3415
Joined: Wed Sep 27, 2006 11:52 am

Post » Sun Jan 10, 2016 1:42 pm

Hey the GPU doesn't support DX11 and this game requires that, which is probably why. It's way below the requirements.
User avatar
Jack Moves
 
Posts: 3367
Joined: Wed Jun 27, 2007 7:51 am

Post » Sun Jan 10, 2016 1:05 pm

Thankyou for replying so fast!

That's such a shame to hear :(

Is it absolutely necessary for FO4 to have access to DX11 or do you think that I have no choice but to update my GPU?

User avatar
Lexy Corpsey
 
Posts: 3448
Joined: Tue Jun 27, 2006 12:39 am

Post » Sun Jan 10, 2016 1:37 am

There's some software out there, I don't have a link but others might, that can force the game to use DX10, however your performance, even on super low settings will be an absolute slideshow with that card, if it runs at all.
User avatar
Princess Johnson
 
Posts: 3435
Joined: Wed Feb 07, 2007 5:44 pm

Post » Sun Jan 10, 2016 1:44 pm

Ah, I see.

Well, thank you very much for your help, I guess I'll start saving up for a better gpu :P

User avatar
Sunnii Bebiieh
 
Posts: 3454
Joined: Wed Apr 11, 2007 7:57 pm

Post » Sun Jan 10, 2016 9:11 am

No probs :)

You also need more ram as the game requires 8GB, and you may need a new power supply as modern cards require certain power rails (6 or 8 pin rails, usually come in 4s with 2).
User avatar
Matthew Warren
 
Posts: 3463
Joined: Fri Oct 19, 2007 11:37 pm

Post » Sun Jan 10, 2016 11:27 am

Hmmm, okay.

I'm thinking possibly the GTX 750Ti as a replacement for the gpu at least, it seems to have a fairly low wattage requirement - with this card would I still need to upgrade my PSU?

User avatar
REVLUTIN
 
Posts: 3498
Joined: Tue Dec 26, 2006 8:44 pm

Post » Sun Jan 10, 2016 9:32 am


You may not with that card. Check the requirements, it will always say what wattage you need and any extra cables. I have a feeling that card doesn't need dedicated rails.
User avatar
C.L.U.T.C.H
 
Posts: 3385
Joined: Tue Aug 14, 2007 6:23 pm

Post » Sun Jan 10, 2016 2:12 pm

Personally I would recommend the GTX 960. Recommended PSU 400W. Actual maximum power draw from GPU (~120W).

Yes, the 750 Ti is much lower; Recommended PSU 300W. Actual maximum power draw from GPU (~65W).

I wouldn't recommend buying a card that is 2 generations old (soon to be 3). Now, if its a cost thing, then buy whatever is in your budget.

Your Dell should have a 475W PSU.

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Nick Jase Mason
 
Posts: 3432
Joined: Sun Jul 29, 2007 1:23 am

Post » Sun Jan 10, 2016 5:15 am

Alrighty!
Thanks so much for your help guys, I will take all of this into consideration :)

User avatar
TASTY TRACY
 
Posts: 3282
Joined: Thu Jun 22, 2006 7:11 pm

Post » Sun Jan 10, 2016 12:20 pm

GTX 750 ti, you don't have to plug in additional power, plug in the pci express slot and it works. How come no one recommend AMD radeon graphic?

User avatar
Sam Parker
 
Posts: 3358
Joined: Sat May 12, 2007 3:10 am

Post » Sun Jan 10, 2016 7:29 am


I'm more experienced with Nvidia. My last AMD card was a 6870 about 4 years ago, upgraded twice since, my card before that was a GT 220 same as OP :P
User avatar
Phillip Brunyee
 
Posts: 3510
Joined: Tue Jul 31, 2007 7:43 pm

Post » Sun Jan 10, 2016 8:47 am

Yeah, honestly aside from easier driver updating I'd be more likely to buy from Nvidia because I've just simply used their products more

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Killer McCracken
 
Posts: 3456
Joined: Wed Feb 14, 2007 9:57 pm

Post » Sun Jan 10, 2016 12:12 am

Been using Nvidia since GeForce 256 :laugh: But AMD has some really good graphic cards too (in term of cost performance ratio). Maybe OP can check out YouTube on the respective graphic cards benchmark and decide.

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Alycia Leann grace
 
Posts: 3539
Joined: Tue Jun 26, 2007 10:07 pm

Post » Sun Jan 10, 2016 10:00 am

OP definitely plans to :)

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Cameron Garrod
 
Posts: 3427
Joined: Sat Jun 30, 2007 7:46 am

Post » Sun Jan 10, 2016 9:11 am

Or you could go with an GTX 950. It has a lower power consumtion as the GTX 960. And it will run Fallout 4 fine too.

Keep in mimd this GPU requires one PCI-E 6 pin connector also, but it needs a 350Watt PSU only.

Benchmarks Indicate a similar performance to AMD's R9 270X, using the best suited Resolution - 1920x1080.

And the price is very affordable too: http://www.superbiiz.com/detail.php?name=AS-950M2GD&c=CJ

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Of course the decision is yours... ;)

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butterfly
 
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Joined: Wed Aug 16, 2006 8:20 pm


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