Last year I posted about a BoS bug. Each time I tried to start this quest, the game freezes and I go back to the market place. I thought after the game update it would be sorted, but no it was not. I tried today, hoping the bug would be fixed, but NO it bug is still there. Unless this bug is sorted, I can't continue with the story.
Listen to the players, and sort out/fix all issues/problems/bugs.