Hi, I have a big problem

after killing the emperor's double the bounty on my head came sptim 1500. When I try to pay the bounty to the guards of solitude or go to jail, the system crashes.

In this way, I wasted about 30 hours of play, making me impossible in any way to return to solitude and complete the game, it is fixable?

Otherwise I would feel justified to ask for the money back that I've spent in the game and in the three expansions.

PS: i know that my English is poor, I apologize for that