I have the broken selector button, and every time I send in all my photos of proof of purchase and the broken pip boy, they give me a randomly automated FAQ! I have never felt this disrespected by a company.

Bethesda, will you ever answer on how I can fix my Pip Boy Edition?

Maybe they're just swamped right now. I'm not trying to make excuses, but it's week two and there are millions of new customers. Maybe it's just the price we must all pay for being on the bleeding edge or pre-ordering by mail.