The Staff needs to be placed in the hole at the top of the platform. That will open the portal then just jump into it.
Equip the staff and select it. Same you mount weapons in homes.
I don't know what to tell you then, with staff in hand and selecting the panel on the platform to activate is all that needs to be done. The staff then leaves your hands and inventory and is then set in the hole. The portal opens up and you just jump into it. I'm not sure how to fix it if it's glitched on you.