» Thu Aug 23, 2012 5:23 pm
**UPDATE - POSSIBLE FIX FOR SOME USERS**
I was just able to correct the issue that I have been having with the gamesas.com page, and my in-game account. I will describe what I just did, but please realize, that I cannot guarantee that you will have the same level of success that I did. I've only been able to test this on myself... so... take that with a grain of salt.
Here is who this process might help solve the problem for. If you are a user that had a Crysis 1 login (associated with Gamespy) and that login just happens to be the same nickname that you registered on gamesas.com, than what has likely happened is that the game will read that old information from Crysis 1 as you game login, and the website will use your new registration for the website. I was able to figure this out when I updated my gamespy.com account with a new password. Crysis 2 did NOT update to use this new password, but Crysis 1 did.
So... my fix required one piece of important information. What e-mail address was associated with this old account. If you know for sure what that is, than this might work for you.
I was fed up with not being able to use the same login info for the game and the website, and noted that a new "delete account" button was added to the account settings menu on the website. So I figured that I knew what the problem was... I was able to register two identical nickname on one database, and the game was using one, and the website using another. So ... I deleted the website account.
Once I did that, I attempted to login to the website again with the nickname I was using in the game (as it was identical to the one on the website), and then the old e-mail address. Neither worked. What I did then was initiated a password reset for the old e-mail address. It said that it was successful in sending me the reset information (which I had tried before, but did not work). So I logged into the old e-mail address, and was surprised to find an e-mail there.
I clicked the link in the e-mail and updated the account with a new password on the website. It saved the changes and logged me in for the first time with the account that I was using in the game. It first showed me my username as being the e-mail address, but when I clicked the edit profile button , it updated to show my nickname. Even more strange... is that also decided to associate my old forum posts and sent messages that I had made with the website account.
Just to make sure, I started up Crysis 2 and then tried to login to the game. For the first time I had to use the password I just updated the account with on the website. So... for me this problem seems to have been fixed.
Anyway... this is everything I did. I cannot confirm that it will work for you, but if it sounds like you are in the same situation as I was, and feel like taking the chance than there is something else for you to try. Please don't get mad at me if it doesn't work for you... I'm just telling you what I did.
Edit: Note... that I was previously able to associate all of my keys with the account that I was using to login to the game with. If that is not the case for you, than this might not be the best course of action.
Edit #2: Since I did this, I logged out of the website, and then had difficulty logging back in using my username or e-mail address using the drop-down menu at the top of the page. I tried to generate another password reset, but it didn't work. I clicked the link in the first password reset e-mail it sent me, and I was redirected to another page that was dedicated to password reset. When I typed in my e-mail address again, the page reloaded to another one that was dedicated to logging in (I still did not receive another password reset). I typed in my login information on this screen, and was able to log back in to the website. Obviously there are still some issues... but at least it is one step closer I suppose.
URL for the screen to log back in is http://www.gamesas.com/user . I have had to use my e-mail as opposed to my nickname to log back in.
Edit #3: To add even more to the strangeness... the reset password function actually *was* working... but it was sending the messages to the e-mail address that was associated with the website account I deleted. Weird.