Can't view redeem code page

Post » Thu Dec 30, 2010 9:28 pm

it keeps on asking me to sign in even though I did (w/ my email and everything). Refreshed, changed browser still doesn't work.
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Tiffany Carter
 
Posts: 3454
Joined: Wed Jul 19, 2006 4:05 am

Post » Thu Dec 30, 2010 9:49 pm

Hey i deleted the cookies on my computer but then i tryed to redeem my code its not working do you have any other suggestion .
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Adrian Powers
 
Posts: 3368
Joined: Fri Oct 26, 2007 4:44 pm

Post » Thu Dec 30, 2010 10:00 pm

I have tried IE as well as Firefox, cleared all cookies, actually, cleared complete web history for both. And I STILL cannot use my redeem code for pc. I go into the game click redeem code, it brings up the browser, i log in using my login that includes my email address and it still says on the left that i need to login! Exact same probelm i have had with both browsers cookies inabled tuned my security off completely and NOTHING! I am so sick of Crytec putting out games before everything is ready! I bought this WAY overated game the day it hit shelves and have been dealing with one pile of **** after another. This is damn near as bad as that mess they called Far Cry! If anyone firgures this out PLEASE send me a link or the steps on how to fix this at whoisdrizzle@hotmail.com. I am really fukin tired of this crap!!!
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Amiee Kent
 
Posts: 3447
Joined: Thu Jun 15, 2006 2:25 pm

Post » Fri Dec 31, 2010 3:45 am

Having the same issue....tried two different browsers (chrome and IE8) and cleared caches (inc cookies) and had the exact same results as the rest of you folks. (please log in, no place to enter the code.) Crytec please advise on a work around or let us know the status of fixing this bug (which I would consider critical as people can't access content they paid for.) Thank you.

UPDATE: make sure your password *not* just your username and email are the same between the game and gamesas. Mine were different and by making them the same (I changed it on the web site to match the game password) the problem went away.
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Lynette Wilson
 
Posts: 3424
Joined: Fri Jul 14, 2006 4:20 pm


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