I assure you that I will never purchase another Bethesda product, as it is evident that you care nothing for my business. It honestly reminds me of the time when I was a kid and I got imitation Lego and had to literally assemble the plastic pieces together before being able to create with it.
It may seem like an over reaction over something as trivial as the case, but it really does seem like a lack of any type of professionalism.