Hello,

I enjoyed the game very much. Everything was fine.

But suddenly, I don't get the gear, my explorers bring back to my vault. They find something, I call them back, take them into my vault and the gear they found is gone!

I lost 2 very nice weapons and 2 outfits, now. One weapon even has been actualized in my collection, but I never received it to equip my dwellers with it.

I also have the quest to gather 10 weapons. This also don't recognize the findings.

Is there a bug? Or do I do something wrong?

I would be pleased if someone can help me

Have you built storage rooms? If you haven't built any, you can only store 10 items.

yes I have one. Further I just store one Item at the moment.

I'm having the exact same problem. Sent an e-mail to support and they consider sending me here to find a thread with the same problem as problem solved. I didn't get anything solved since my good items are still gone. Sad support.

I think, I have a solution... not very nice, but it seem to work.

I'm not 100% sure, but I think the explorations where I loose the stuff, last for less than one hour.

Today called the explorer back after a bit more than one hour and get the stuff. I'm running another exploration at the moment, to give stronger evidence. I'll write again, if it works.

Edit: Yep, over one hour works fine for me. I didn't try the other way with less than one, again. But I've red about some other issues with explorations less than one hour. So probably it's the same here.

I lost my items after having explored for 5hours so I'm not so sure lol

maybe its got stolen by the raiders those bastards!!!

no, there were no raiders. But for me it works fine with more than one hour... maybe 5 hours are too long? xD

Did you by any chance, on purpose or by accident, change your time or timezone settings while the game was running? Because if you did all sort of bugs can plague you.

I just read that whenever you collect items from an explorer the capacity of your vault storage is checked, but it seems that the exploration check sums the items that Dwellers are wearing and the items in the actual storage, while in all other cases the storage only holds items that noon is wearing at the time.

So getting items from exploration requires a lot more storage space then it seems at first glance. This of course is a bug and needs to be fixed asap.

A few related questions for you...

? If you force close the app and restart does it fix itself?

? If you recall a dweller and send them back out does it happen again?

? Does it happen every time or just a specific dweller?

? Do they not get caps, outfits/weapons OR messages?

? How long were they out in the wasteland?

? For any reason, have you changed the time on your tablet/phone?

@Justyna

No I never changed or used anything related with time or timezone.

Now, without changing anything (except the exploration time) it works. So, I had enough storage left.

@Gstaff

see above +

I'm not that far, that I send out more than one dweller. I just use one at the moment. But as I said already, now it works fine with more than one hour exploration.

I get the caps (I think). And once I even get the weapon in my collection table, but not the item itself.

I didn't try to recall and send again.

I thought I might have experienced this one time, when I thought I had enough room. Coincidentally, I just shut down the game (completely exited) as I had other things to do and later on, it seemed fine, so I wasn't sure if that helped or not

I shut down the game multiple times. It didn't help.