Is Compensation Needed?

Post » Thu Jul 29, 2010 12:10 pm

Microsoft allows things on the Live marketplace to be free.. it might still cost Bethesda/Obsidian.. but it doesn't have to cost the players.
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Flash
 
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Post » Thu Jul 29, 2010 2:57 pm

Microsoft allows things on the Live marketplace to be free.. it might still cost Bethesda/Obsidian.. but it doesn't have to cost the players.


I don't think it's deserved. Hell if they did give out free DLC as compensation I still wouldn't be any more confident in buying any of their products.
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Claire Vaux
 
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Post » Thu Jul 29, 2010 12:08 am

Normally, I would say no. I've played WoW for years, so I'm used to the game being down for >24 hours, various problems, etc, believe me.

That, however, was never down for more than a day or two at a time and even then they at least had the excuse of dealing with hundreds of servers and millions of players at a time.

Thus far my copy of New Vegas has been completely unplayable since about the Saturday after release. That's nearly a month now. That's completely ridiculous and regardless of whose fault it is, I think compensation in the form of, say, a free DLC is entirely warranted. And to top it off, once the fix comes, there's a very good chance I'll lose 12-24 hours of played time depending on which of my saves work. A month down the toilet and 12-24 hours of my life gone; that's insane.
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Ashley Campos
 
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Post » Thu Jul 29, 2010 10:56 am

They'll never EVER give something out for free, seeing as being greedy is how this game got released in this state in the first place. It would however go along way to restore customer faith to the company, if not Obsidian :) But seeing as they haven't even released an official apology statement, I'm not expecting it in the future either. Worst treatment of customers ever, just terrible.
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renee Duhamel
 
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Post » Thu Jul 29, 2010 3:35 pm

How about a patch that makes the game work as it was supposed to when released? Ill call it even then.


Lets be realistic here, all the "compensation" that the community and fans will get from Obsidian and/or Bethesda is a patch... eventually. I'm surprised and kinda annoyed the're bringing out a DLC when they need to first adress the bugs and glitches that happen which make the game, at times, un playable. :banghead:
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Everardo Montano
 
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Post » Thu Jul 29, 2010 7:20 am

I voted yes. With the laundry list of issues this game has it should have been delayed until all the major glitches/issues were worked out. There was no excuse to release NV in its current state and all the blame goes to Obsidian/Bethesda because they had to have known all this but chose to release it anyway.

As stated above software can be buggy at times. But having game crashing / save corrupting issues added to all the other problems goes beyond the small things that can be overlooked and I would have easily waited another month or two for a more polished game than the unfinished mess we got.


Then wait a couple more months before you play it. Pretend it's not out yet.

What would be the difference between it being released and you not playing it, and it not being released yet?
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Ricky Meehan
 
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Post » Thu Jul 29, 2010 4:27 am

Honestly I believe compensation would be nice but at the same time I really don't care. If they released a patch that would allow me to access my saves that wore corrupted than I would be even more stoked than getting free content. I made it to level 30 with two characters not finishing the main quest ( due to hope for a level cap increase and that I've heard that the game was over after the main quest) and have spent around 100 hours playing the game. I don't mind the bugs and I fully understand that it's a normal issue with games. It just happens when the developers don't have as much time as they would like when trying to finish up a game, so I'm cool with the bugs. I also find some of them to be pretty funny. I just svcks when a person puts a lot of there time into a game and than can no longer access what they wore doing and have to start over. I love the game but until this issue is taken care of I will find something else to play out of fear of this happening again. If the developers believe that compensation is necessary than cool but I would much rather have my saves back.
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Taylor Tifany
 
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Post » Thu Jul 29, 2010 4:48 pm

Realistically, no. We do deserve a patch. What would be really nice would be a free or discounted "Dead Money" Downloadable Content
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Stryke Force
 
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Post » Thu Jul 29, 2010 12:33 pm

I don't expect to recieve any sort of compensation, but if they did provide something it would go some way towards improving my currently very low opinion of them.

Maybe a realistic sweetener could be the inclusion of a bonus item of some sort in the patch. Something like the canteen from the pre order dlc.
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Sheila Reyes
 
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Post » Thu Jul 29, 2010 1:34 am

I agree with this. I don't think we need to be compensated. Games have bugs, and a relatively small amount of people are experiencing them. They're working on patches. I don't think that all of these bugs could have been anticipated. IMO, it's a moot point to even discuss compensation, as it's most likely not going to happen.



Games always have bugs? Take it you play PC?
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Annika Marziniak
 
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Post » Thu Jul 29, 2010 2:12 am

To whomever said that we should wait to buy the game for a review of the game. Well they do release reviews few days before the game is released, also if you end up waiting, you basically have zero chance of getting a collector's or limited edition of the game. You can argue, just get the regular one, well sometimes people really like the franchise and want to support the company. On a side note, I live 15mins from bethesda studios. Also I would vote for yes on the compensation IF the patch doesn't fix everything that is wrong with the game. You can't really say that is a big demand when thats their job when they released the game.
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jaideep singh
 
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Post » Thu Jul 29, 2010 7:36 am

I think a free download for one of the pre-order packs would be fair.
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josh evans
 
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Post » Thu Jul 29, 2010 2:42 am

As a software developer I'd say no 99.9% of the time...

That being said I voted yes here. There are bugs that make it impossible for me to continue playing the game. I don't mind minor bugs/glitches you work around, but the DLC save bug is major and a gamekiller.

I know that if I released some software with critical app killing bugs I'd be getting in trouble and we'd have to do some sort of "make good" to our client. I don't expect us to get anything here though, except a patch in a month (given how long it seems to take them to fix anything)...svcks, but that's how it is in gaming. Release early and let users test...
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Jarrett Willis
 
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Post » Thu Jul 29, 2010 2:01 pm

No. Software is buggy sometimes. Smart consumers wait for the reviews to see if a product is worth buying. If you took the product home and found it didn't work, return it to your place of purchase for a full refund. If you find that the game pretty much works fine but has a broken quest here and there or an occasional CTD, you have a choice to make. Take it back to the store or don't.

The manufacturer may choose to send you a fruit basket to apologize for your suffering, or not. I don't think Obsidian owes anything to anybody, though it is cool that they continue to work on patches.

Note that none of this is directed at you personally, Shamanix22.

hmm... i heard about this game... loved fallout (even the original pc games) and especially fallout3, so i waited til it was released. saw after a few reviews rolled in that it was rated pretty highly... so i bought it. (to date, the reviews STILL dont degrade it for this issue... currently sitting at 84 on metacritic. more than acceptable)

after about 10 hours of play, it started freezing. at first, it was an annoyance that required me to get up, and manually reboot the 360. no big deal... a little time off the couch never hurt anyone. but then it started becoming more frequent... THEN it got to the point that it was totally unplayable. i would load it up, and it would freeze before i got the chance to take a single step. i thought the new 360 i just got (picked up the kinect bundle at the same time) was the culprit... i [censored]ed and [censored]ed until they exchanged it for me. and the cycle started over until this week when the freezing started again. thats when i knew it couldnt be the console, and started hunting only to find hundreds of sites full of people [censored]ing about it. i tried the workarounds... nothing worked.

i would love to take the game back... but cant. i tried.

i would have loved to know about this little issue BEFORE i got it. but how? am i expected to search across the internet for "__ENTER GAME NAME HERE__freezing problems" or "__ENTER GAME NAME HERE__ save corruption" before purchasing any game? i shouldnt have to. nor do i want to. if i go and buy a tv, i expect that tv to work... maybe it doesnt have the best picture, maybe it doesnt have the best sound... but it should turn on, show a picture, and play sound. my responsibility is to make certain i am getting the picture quality i want... not whether or not it will turn on at all. that should be a given.

this is a defective product. plain and simple. issue a recall/refund, or fix the game. now.
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Daramis McGee
 
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Post » Thu Jul 29, 2010 9:47 am

i would be happy with 1/2 off of the Dead Money DLC
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Leanne Molloy
 
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Post » Thu Jul 29, 2010 4:37 pm

They should give the DLC for free.. this is a joke.
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adame
 
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Post » Thu Jul 29, 2010 2:41 am

They are not obligated to give anything away for free, but a nice weapon or armor would be nice. They have given away free things before so I wouldn't doubt they might not show some gratitude for our patience, (at least some of us). Those that bought all of the DLC for Fallout 3 got a Xbox background for FREE! ! !
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Thomas LEON
 
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Post » Thu Jul 29, 2010 11:14 am

They are not obligated to give anything away for free, but a nice weapon or armor would be nice. They have given away free things before so I wouldn't doubt they might not show some gratitude for our patience, (at least some of us). Those that bought all of the DLC for Fallout 3 got a Xbox background for FREE! ! !

I didn't. I bought all the DLC and didn't even know about the background until my friends told me about it. I contacted Bethesda and never got a response.
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ANaIs GRelot
 
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Post » Thu Jul 29, 2010 10:34 am

I agree with this. I don't think we need to be compensated. Games have bugs, and a relatively small amount of people are experiencing them. They're working on patches. I don't think that all of these bugs could have been anticipated. IMO, it's a moot point to even discuss compensation, as it's most likely not going to happen.

I understand games have bugs but there is a reasonable expectation of the game functioning at a basic level when purchased. People seem to tolerate defective software more than any other product. I bought this game based on past experiences with Bethesda games. I chose not to purchase several other games and opted to buy FNV. Fallout 3 and Elder Scrolls both worked, even if they had a few graphic hiccups. I can't even progress the storyline in New Vegas due to the constant corruption of data and game freezes. Bethesda should at least make a gesture to their customers to show that they want our continued support and business.
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Stephanie I
 
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Post » Thu Jul 29, 2010 10:35 am

I'm going to state a few things:

1. I love fallout new Vegas
2. New Vegas is completely broken (my previous post lists tons of bugs and game breaking/console deteriorating issues).
3. My xbox gets a spank every time it freezes (almost every play session).
4. I am going to buy the Dead Money DlC
5. I believe the Devs are working on issues but they will never fix this game. It's just too broken at this stage.
6. A small gesture would be nice (avatar suit, theme, extra weapon content) but will not change the state of the game.
7. There is no review that I have yet been able to find that details the extent of issues that me and others are having with the game which in turn would prevent me from buying the game.
8.. I will probably buy the next fallout game.
9. I have never played a game this broken (and by played I mean nearly four times through at approximately 180-200 hours).

I know this may make me sound like a schizophrenic, but I have such polarized feelings about the game. I think the Devs had other misteps (promoting in interview that you can kill everyone in Vegas but one person, absolutely false...children) BUT the best people can hope for is that the future DLC releases will incorporate fixes or more realistically that we will all have to wait for Fallout5: New Engine to come out in 2012.
I personally hope that this team is not involved with further projects. The formula is already there, so any decent team could step in and rebuild this awesome game around a new engine. It feels like when you try to run old platforms or applications on newer systems...it just doesn't compute. On that note, neither does expecting much in the way of compensation. I suggests this same thing early on in my forum threads, and I can say at this point better to not get your hopes up.
Now when j play the game, it's like being on peyote...people randomly attack me, people address me as different genders, the screen freezes (EJECT DISC PEOPLE! DONT RELY ON HARD POWER OFFS) and sometimes entire quests fail due to random errors in the game, but I'm still enjoying it.


(I also toiled with FO5: New Desert, FO5: New Xbox, FO5: Money).
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leigh stewart
 
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Post » Thu Jul 29, 2010 12:45 pm

I am a realist I know they arent obligated to do anything .... BUT it would be nice they gave us some freebie in game like a new perk called bethesda patience or a cool new weapon or an elimination to level caps. Nothing brings me down more in a game when I have more to do but have reached the cap and so cant learn anymore :-(. Although the opposite pisses me off more where I complete it all and then have to kill ants for hours to obtain max level. Oh well.
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cosmo valerga
 
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Post » Thu Jul 29, 2010 10:19 am

There were too many bugs for this to have been adequately play tested.

Essentially they didn't do their job and so players like us were forced to log on and point out all the broken crap in this game.

We did the leg work that they're supposed to be PAYING people to do.

Step 1: Fix the damn game. It's been broken for over a month. (This crap about Microsoft delaying the patches doesn't fly forever).
Step 2: Make nice with the people who bought your [censored] game and supported your company, I'm not asking for a paycheck or anything but maybe a cheap first DLC.
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Dalia
 
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Post » Thu Jul 29, 2010 4:52 am

I agree with this. I don't think we need to be compensated. Games have bugs, and a relatively small amount of people are experiencing them. They're working on patches. I don't think that all of these bugs could have been anticipated. IMO, it's a moot point to even discuss compensation, as it's most likely not going to happen.

"a relatively small amount of people are experiencing them"? that has to be the funniest thing i have read since i joined these forums. what exactly have you been reading? unreal man.
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Nick Jase Mason
 
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Post » Thu Jul 29, 2010 6:16 am

I didn't. I bought all the DLC and didn't even know about the background until my friends told me about it. I contacted Bethesda and never got a response.



The only way I found out was from the email I got from Bethesda. I don't know why they wouldn't do it again.
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Rhi Edwards
 
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Post » Thu Jul 29, 2010 4:03 pm

No. Software is buggy sometimes. Smart consumers wait for the reviews to see if a product is worth buying. If you took the product home and found it didn't work, return it to your place of purchase for a full refund. If you find that the game pretty much works fine but has a broken quest here and there or an occasional CTD, you have a choice to make. Take it back to the store or don't.

The manufacturer may choose to send you a fruit basket to apologize for your suffering, or not. I don't think Obsidian owes anything to anybody, though it is cool that they continue to work on patches.

Note that none of this is directed at you personally, Shamanix22.


By the time I found out it didn't work, it was 2 weeks. I'm not returning it to rip-off stop for them to buy it for $30 and sell it for $55.
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Lewis Morel
 
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