» Thu Jul 29, 2010 5:50 am
All stores I know of where you can purchase new VGS do not allow refunds on open vgs. You can replace the game for that exact game, but no refunds or store credit. And why should we be punished for buying a game that does not work ( reply to whoever made the comment about us running out to purchase the day it came out). So essentially what this person is saying is that all of us who paid for a product that didn't work tough luck, the company who produced the product has no blame. Tell that to all the people who purchase cars with gas pedal sticking and exploding gas tanks, because it's not the manufacturers fault that built a product that fails it's the consumers fault for buying it. Whatever.
The issues at hand are that fonv is not playable for most of us (and for those it is are you able to play all quests?) and most of us expected a game that could be played, that is the purpose of a video game, Beth/Ob has not been able to address the issues properly and in a timely manner so we are losing patience. Most of us are not complaining about the glitches similar to those still seen in FO3, those are minor and are commonplace in most games, it is the load times, the freezing which causes character death, inaccessible doors with nonexistent keys, quests that can not be completed, enemies that can not be killed because their hit points are nonexistent, corrupted saves and data, complete freezing requiring reboots, unusable objects that are in your inventory....etc, etc. It is multiple issues that prevent gameplay, not just hinder it that we are losing patience over. We paid money for the game to play it not to have it sit in it's box hoping that one day it will work. Yes, we bought it on the release date, but the fact that it does not work is not our fault it is the game makers fault, so yes we have the right to be peeved. Again the logic that those of you have with siding with Beth/Ob is lacking. If you purchased a pair of shoes on the day they were released and they disintegrated after 1 hour of wearing them you would expect reimbursemant, correct? Well, that is what we are sort of asking for, we are actually asking for a workable patch, but if that does not occur then yes it is the responsibility of the company to reimburse the consumers for the product. I love FO3 and what I have been able to play of FONV I like, but when freezing happens every 10-15min it can no longer be considered a working product. So all of you who enjoy telling us "whiners" that we should shut up
and take in a place located low on the body I believe that you don't really mean that and you are just trying to justify your feelings of being let down.
We as paying consumers have a right to be upset and if we choose to voice that opinion on this FONV forum, then it is not only our right but it is appropriate.