Complete bullcrap for PC users.

Post » Fri Jun 03, 2011 12:39 am

This is completely ridiculous. We, the PC gamers are the only one whose suffering through this agony of not able to play the game. I understand that multi play server will not be "active" till in the morning; however, this is complete BS that we cannot even get into the game.

So why the Hell did I just spent 15 minutes drive to nearest Gamestop, bought the game, installing, and found out that I cannot active my number to play?

And do not give me this "Just wait 8 hours to play dude" crap. I was very much looking forward to play this game then this crap happened.

UGH!!!
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A Boy called Marilyn
 
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Post » Fri Jun 03, 2011 9:55 am

relax. it`s always need to wait in ALL EA games. You have your KEY - it`s cool. i don`t have it bro, i`m still waiting.
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RAww DInsaww
 
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Post » Thu Jun 02, 2011 9:00 pm

dude i feel hella bad for you
and if no dx11 patch at that time why on earth would they tell people you cant touch the game until this exact time
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BrEezy Baby
 
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Post » Thu Jun 02, 2011 10:54 pm

I posted this elseware but thies was the last hour of my life dealing with this::



Chat Transcript Frank via Chat 03/21/2011 10:53 PM
Hi, my name is Frank. How may I help you?
2266533321: Why is it that I cant play Crysis 2?
2266533321: I purchased it retail at midnight, which everyone advertises for a midnight release, but I am getting a message that says that I cant play until 10 AM?
2266533321: Please tell me this is'nt so because I usually don't go around giving away my money for free
Frank: I would like to inform you that the servers will be up by 10 AM so i would request you to wait for sometime.
2266533321: I dont need a server to play the campaign
Frank: Its not released till now.
2266533321: And Im sure the Xbox and Ps3 users aren't locked out of their purchases
2266533321: So why is it on sale then?
2266533321: How do I contact a manager?
2266533321: Im sorry I know its not your fault, but If I just walked up to you and took 60 dollars but said hey dont sweat it ill give it back at 10 AM you would not allow it and you would call the police on me
Frank: I would like to inform you that its a preorder.
2266533321: It is not
2266533321: I have a physical copy in my hands with a receipt to prove it
Frank: I would request you to wait for some more time.
2266533321: Let me speak to a manager
2266533321: please
'EA Support' has joined the chat.
EA Support: Hello there, this is Ken. Supervisor on floor. May I have your first name please?
2266533321: Craig
EA Support: Hello Craig, How you doing today?
2266533321: I was doing ok
2266533321: and by today you mean March 22nd right?
2266533321: because today I bought Crysis 2 and cannot play it
EA Support: yes but we still have to wait for the launch of Crysis 2. which is at 10:00 AM CST.
2266533321: Where does it say that anywhere on the box?
2266533321: Ken, I'm gonna ask you the same question I asked Frank
EA Support: Please go ahead Craig.
2266533321: If I walked up to you and took 60 dollars, but said hey Ill give it back in 10 hours what would you do?
2266533321: Because that is exactly what Electronic Arts has done to me
2266533321: Im willing to bet you would either kick my ass or call the police
2266533321: and I wouldn't blame you for either
EA Support: Ok, you have the Preorder and that means you will get In game items but you can only play after the launch of the game. Right?
2266533321: I have a physical copy I purchased from Walmart
EA Support: we still have 13 more hrs for the launch http://www.ea.com/crysis-2
2266533321: I have a DVD ROM and Physical copy in my drive as we speak
2266533321: Would you like a picture right next to my receipt?
EA Support: I appreciate that you bought the copy and try to understand so do I. We just have to wait a couple of more hours.
2266533321: You are not understanding
2266533321: I would understand if you said the Multiplayer Servers needed until 10 AM
2266533321: but I cant play the campaign
2266533321: I can do Nothing with this at all
2266533321: It is useless. I have the time to play it now, but at 10 AM I wont
EA Support: Craig, the game will only after one time activation for which we need to wait till launch time.
2266533321: I have never seen an advertised launch time, I have however seen a launch date of March 22nd 2011
2266533321: Which I believe it is
2266533321: I know its not your fault, or Franks, but I really dont think you know what you are doing here
2266533321: You are taking money for a service that doesnt exist.
EA Support: please visit http://www.ea.com/crysis-2 for the official time of the launch.
2266533321: I dint buy a preorder from walmart
2266533321: What if I bought it on PS3 or Xbox?
2266533321: would I be playing the campaign right now?
EA Support: Craig, its the same thing when we book movie tickets in advance. Don't we wait till the show time?
EA Support: PS3 and X360 will also have to wait till the time.
2266533321: only for multiplayer not the campaign
EA Support: Yes.
2266533321: I want to play the Campaign on PC now just like the PS3 and Xbox owners are
2266533321: I dont want to be penalized for having a 3000 dollar console instead of a 250 dollar one
EA Support: Sorry Craig, we will have to wait till launch time.
2266533321: Then I will have to report a robbery
2266533321: This is seriously ridiculous
2266533321: I understand that cant push the time that they boot the activation servers up, but I want to know why it was sold before 10 AM if I cant use it till then
2266533321: I did not in any way shape of form purchase a preorder
EA Support: Craig, As I said earlier, I'm saying again that we will have to wait till 10:00 AM launch time to play the game. Now is there anything else I can assist you with apart from this.
2266533321: You can give me the phone number of your boss
2266533321: Im not mad at you
2266533321: but this is awful
EA Support: Frank is passing you on the number of phone support.
Frank: If you want to contact us by calling, then you can call 650-628-1001, this service is available between 8AM PST till 5 PM PST.
2266533321: I want a supervisor number
2266533321: not general support
2266533321: Ive already been through two tiers
2266533321: I dont want to have to re explain my frustrations
2266533321: only to be passed around
EA Support: You can straight away ask for supervisor in phone support too.
2266533321: Do you understand why its a terrible idea to sell something people cant use?
2266533321: Last Friday did people buy new Ipads so they could wait 10 hours to turn them on?
2266533321: I know this is all recorded so you cant agree with me, but you know I'm right
2266533321: Id want to keep my job too
EA Support: Craig, Is there anything else I can do for you today? Because we have to wait till 10:00 AM CST for the official launch of the game.
2266533321: Yes one last thing
2266533321: Please be sure to let someone know that next time that EA releases a high profile game, that they should probably be ready for it. I have seen plenty of advertisemants promoting a game that is released on March 22nd 2011, but here I am on March 22nd 2011 talking with you instead of enjoying my purchase.
2266533321: This will not be taken lying down
2266533321: and I will call support and let them know how incredibly disappointed I am as well
2266533321: Like I said, I know its not your fault and Im sorry
2266533321: I have been difficult, but I feel you needed to know how upset I am about the way things have worked out.
EA Support: Totally understandable Craig
2266533321: Thanks
Frank: Thank you for your participation. Have a wonderful day. For future reference, a transcript of this chat can be found within the ‘My Stuff’ above.
2266533321: bye
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Cameron Wood
 
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Post » Fri Jun 03, 2011 10:56 am

i wish you asked them why the game doesnt unlock until 10am
aka dx11 or something
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Ludivine Poussineau
 
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Post » Fri Jun 03, 2011 3:24 am

I understand, but I wasn't really concerned with that since I wasn't even playing it in DX9.
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Lily Something
 
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Post » Fri Jun 03, 2011 4:56 am

hehe, Frank is so cool. I dont know why you are you complaining, its not like you have to wait any longer than the rest of us, go to EA to whine, not here, I mean its not like we can do anything about this anyway
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Lyd
 
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Post » Fri Jun 03, 2011 2:33 am

Everyone must be misunderstanding what I'm trying to say. Its not that I want to play early. Its that I don't usually pay money for something that I can't use. and stealing from someone, even if its temporary is still stealing if I didn't give permission to borrow. Everyone may think that I'm a big cry baby, but I think the community needs to let the game companies know the disappointment involved. I know people will get on here and try to make those of us that are angry feel bad or stupid by trying to tell us to grow up and get over it, but that is exactly my point, I am a grown up and I have a grown up job, in which I spent my grown up money. Tomorrow I will go to my grown up job instead of being able to play at all. I will not die without the 60 bucks I spent, but it would have been nice to know that PC was not getting equal treatment to the other platforms, especially since Activision and Blizzard determined for all other game companies that PC games are 60 dollars now. That extra 10 bucks I saved on buying pc instead of ps3 made it possible to upgrade every so often to keep up with the tech needed, but now I'm paying the same no matter what.

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Jack Bryan
 
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Post » Fri Jun 03, 2011 8:11 am

by that logic, all preorders are stealing
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R.I.p MOmmy
 
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Post » Fri Jun 03, 2011 8:51 am

yea i get it man
crytek/ea is screwing you big time
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casey macmillan
 
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Post » Thu Jun 02, 2011 11:51 pm

I posted this elseware but thies was the last hour of my life dealing with this::



Chat Transcript Frank via Chat 03/21/2011 10:53 PM
Hi, my name is Frank. How may I help you?
2266533321: Why is it that I cant play Crysis 2?
2266533321: I purchased it retail at midnight, which everyone advertises for a midnight release, but I am getting a message that says that I cant play until 10 AM?
2266533321: Please tell me this is'nt so because I usually don't go around giving away my money for free
Frank: I would like to inform you that the servers will be up by 10 AM so i would request you to wait for sometime.
2266533321: I dont need a server to play the campaign
Frank: Its not released till now.
2266533321: And Im sure the Xbox and Ps3 users aren't locked out of their purchases
2266533321: So why is it on sale then?
2266533321: How do I contact a manager?
2266533321: Im sorry I know its not your fault, but If I just walked up to you and took 60 dollars but said hey dont sweat it ill give it back at 10 AM you would not allow it and you would call the police on me
Frank: I would like to inform you that its a preorder.
2266533321: It is not
2266533321: I have a physical copy in my hands with a receipt to prove it
Frank: I would request you to wait for some more time.
2266533321: Let me speak to a manager
2266533321: please
'EA Support' has joined the chat.
EA Support: Hello there, this is Ken. Supervisor on floor. May I have your first name please?
2266533321: Craig
EA Support: Hello Craig, How you doing today?
2266533321: I was doing ok
2266533321: and by today you mean March 22nd right?
2266533321: because today I bought Crysis 2 and cannot play it
EA Support: yes but we still have to wait for the launch of Crysis 2. which is at 10:00 AM CST.
2266533321: Where does it say that anywhere on the box?
2266533321: Ken, I'm gonna ask you the same question I asked Frank
EA Support: Please go ahead Craig.
2266533321: If I walked up to you and took 60 dollars, but said hey Ill give it back in 10 hours what would you do?
2266533321: Because that is exactly what Electronic Arts has done to me
2266533321: Im willing to bet you would either kick my ass or call the police
2266533321: and I wouldn't blame you for either
EA Support: Ok, you have the Preorder and that means you will get In game items but you can only play after the launch of the game. Right?
2266533321: I have a physical copy I purchased from Walmart
EA Support: we still have 13 more hrs for the launch http://www.ea.com/crysis-2
2266533321: I have a DVD ROM and Physical copy in my drive as we speak
2266533321: Would you like a picture right next to my receipt?
EA Support: I appreciate that you bought the copy and try to understand so do I. We just have to wait a couple of more hours.
2266533321: You are not understanding
2266533321: I would understand if you said the Multiplayer Servers needed until 10 AM
2266533321: but I cant play the campaign
2266533321: I can do Nothing with this at all
2266533321: It is useless. I have the time to play it now, but at 10 AM I wont
EA Support: Craig, the game will only after one time activation for which we need to wait till launch time.
2266533321: I have never seen an advertised launch time, I have however seen a launch date of March 22nd 2011
2266533321: Which I believe it is
2266533321: I know its not your fault, or Franks, but I really dont think you know what you are doing here
2266533321: You are taking money for a service that doesnt exist.
EA Support: please visit http://www.ea.com/crysis-2 for the official time of the launch.
2266533321: I dint buy a preorder from walmart
2266533321: What if I bought it on PS3 or Xbox?
2266533321: would I be playing the campaign right now?
EA Support: Craig, its the same thing when we book movie tickets in advance. Don't we wait till the show time?
EA Support: PS3 and X360 will also have to wait till the time.
2266533321: only for multiplayer not the campaign
EA Support: Yes.
2266533321: I want to play the Campaign on PC now just like the PS3 and Xbox owners are
2266533321: I dont want to be penalized for having a 3000 dollar console instead of a 250 dollar one
EA Support: Sorry Craig, we will have to wait till launch time.
2266533321: Then I will have to report a robbery
2266533321: This is seriously ridiculous
2266533321: I understand that cant push the time that they boot the activation servers up, but I want to know why it was sold before 10 AM if I cant use it till then
2266533321: I did not in any way shape of form purchase a preorder
EA Support: Craig, As I said earlier, I'm saying again that we will have to wait till 10:00 AM launch time to play the game. Now is there anything else I can assist you with apart from this.
2266533321: You can give me the phone number of your boss
2266533321: Im not mad at you
2266533321: but this is awful
EA Support: Frank is passing you on the number of phone support.
Frank: If you want to contact us by calling, then you can call 650-628-1001, this service is available between 8AM PST till 5 PM PST.
2266533321: I want a supervisor number
2266533321: not general support
2266533321: Ive already been through two tiers
2266533321: I dont want to have to re explain my frustrations
2266533321: only to be passed around
EA Support: You can straight away ask for supervisor in phone support too.
2266533321: Do you understand why its a terrible idea to sell something people cant use?
2266533321: Last Friday did people buy new Ipads so they could wait 10 hours to turn them on?
2266533321: I know this is all recorded so you cant agree with me, but you know I'm right
2266533321: Id want to keep my job too
EA Support: Craig, Is there anything else I can do for you today? Because we have to wait till 10:00 AM CST for the official launch of the game.
2266533321: Yes one last thing
2266533321: Please be sure to let someone know that next time that EA releases a high profile game, that they should probably be ready for it. I have seen plenty of advertisemants promoting a game that is released on March 22nd 2011, but here I am on March 22nd 2011 talking with you instead of enjoying my purchase.
2266533321: This will not be taken lying down
2266533321: and I will call support and let them know how incredibly disappointed I am as well
2266533321: Like I said, I know its not your fault and Im sorry
2266533321: I have been difficult, but I feel you needed to know how upset I am about the way things have worked out.
EA Support: Totally understandable Craig
2266533321: Thanks
Frank: Thank you for your participation. Have a wonderful day. For future reference, a transcript of this chat can be found within the ‘My Stuff’ above.
2266533321: bye

They said march 22nd, but they didn't specified the time ;)

it could come out at 11:59PM lol

at least your lucky, the rest of the world has to wait 3 more days for the release
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hannah sillery
 
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Joined: Sun Nov 26, 2006 3:13 pm

Post » Fri Jun 03, 2011 1:30 am

That's poor form on EA's part. You'd think they'd be ready for the 22nd.

I can't even download it yet from Steam. Oh well. Welcome to The World Of Tomorrow.
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Roanne Bardsley
 
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Post » Fri Jun 03, 2011 9:06 am

WOW you are so annoying xager20, ease the hell down you know its not his fault, well really its not anybody's fault, why even keep at it when he obviously can't help you and yet you act like a total tool.
As others have pointed out there are people waiting longer, like in Europe or where I am in Australia, normally I don't post but I had to post in response, you are like a 5yr brat in a supermarket who cries constantly until his mum buys him the candy.
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Kate Norris
 
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Post » Fri Jun 03, 2011 9:38 am

Implosion- Preorder implies I purchased it before release
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SUck MYdIck
 
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Post » Thu Jun 02, 2011 10:25 pm

lol xager.....lol, Ken and Frank just got trolled it seems.
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Love iz not
 
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Post » Fri Jun 03, 2011 12:25 pm

oh, btw, Craig is a sweet name bro!
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jodie
 
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Post » Thu Jun 02, 2011 8:59 pm

Alright Im out. I thought that maybe people would band together and let them know that we weren't happy but instead I'm just catching ****. Of course the guy from Australia thinks Im a baby as far as gaming goes Australia has been taking it in the ass with coffee grounds for lube, so your used to it. Eveyone just roll over and maybe if we are lucky we can get **** on prices and censorship too, G'day mates.
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Racheal Robertson
 
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Post » Fri Jun 03, 2011 5:43 am

Dude, seriously...... get bent...... it's probably because they're finishing up some last minute patches to insure that the game doesn't cause any serious stability problems if you try and start it up as is, so they want to make sure your computer doesn't have any serious issues when you try running the game, and they need the servers to be up before the PCs and consoles can download the product, so they can send it your way.

XBox and PS3 players don't get to play early, either. It is also very possible this is an anti-piracy thing, which we have YOU PC gamers to thank, given the ridiculous amount of piracy that made the first Crysis a financial flop (hence why the game is being released on consoles now instead of a PC exclusive). Or maybe some of the content needed to run the campaign is somehow dependent on an online update of sorts to download part of the install files (plenty of programs do this, too, and require an internet connection for installation). The game is HUGE, so I would understand if they chose to use online downloads for part of the installation instead of using multiple discs to cut down on mass-production costs. They can't make that happen out of thin air, so they need their servers to be up first before they can do ANYTHING, which won't be until morning. So please, PC gamers, quit yer bichin'.

It's to your benefit. Stop whining about having to wait a few hours to play. The fact that you seemingly have nothing better to do between midnight and 10am than to play videogames speaks miles...... Stop accusing the company of stealing when you don't know why they're doing it; it's to your benefit, so stop it. Just.... stop. You're the one sounding greedy because you want what you want and don't seem to understand why the company is doing what it's doing.

If it's a last-minute fix to accommodate some serious stability issue that was discovered while distribution was underway, then it's to your benefit to just wait a few hours.....

Just go to bed, get some rest and by morning everything'll be fine. You all seem like you need naps, anyway........ Jesus Christ.......

Nobody's being stupid morons on EA/Crytek's side of things. You just need to calm yourselves and maybe you'll see why there's a delay come morning.


Just go to bed, get some rest and by morning everything'll be fine. You seem like you need a nap, anyway........ Jesus Christ.......

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Ladymorphine
 
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Post » Fri Jun 03, 2011 12:37 am

Should have asked him if the game is including DX11 lawlz.
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Lexy Corpsey
 
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Post » Fri Jun 03, 2011 2:00 am

Oh poor PC Gamers you cry babies never stop biching do you well screw you
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Floor Punch
 
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Post » Fri Jun 03, 2011 5:10 am

Should have asked him if the game is including DX11 lawlz.

I don't even know why people are making issues over DX11 at this point. Those rumors were already denied long ago.
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Jennie Skeletons
 
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Post » Thu Jun 02, 2011 9:07 pm

Dude, seriously...... get bent...... it's probably because they're finishing up some last minute patches to insure that the game doesn't cause any serious stability problems if you try and start it up as is, so they want to make sure your computer doesn't have any serious issues when you try running the game, and they need the servers to be up before the PCs and consoles can download the product, so they can send it your way.

XBox and PS3 players don't get to play early, either. It is also very possible this is an anti-piracy thing, which we have YOU PC gamers to thank, given the ridiculous amount of piracy that made the first Crysis a financial flop (hence why the game is being released on consoles now instead of a PC exclusive). Or maybe some of the content needed to run the campaign is somehow dependent on an online update of sorts to download part of the install files (plenty of programs do this, too, and require an internet connection for installation). The game is HUGE, so I would understand if they chose to use online downloads for part of the installation instead of using multiple discs to cut down on mass-production costs. They can't make that happen out of thin air, so they need their servers to be up first before they can do ANYTHING, which won't be until morning. So please, PC gamers, quit yer bichin'.

It's to your benefit. Stop whining about having to wait a few hours to play. The fact that you seemingly have nothing better to do between midnight and 10am than to play videogames speaks miles...... Stop accusing the company of stealing when you don't know why they're doing it; it's to your benefit, so stop it. Just.... stop. You're the one sounding greedy because you want what you want and don't seem to understand why the company is doing what it's doing.

If it's a last-minute fix to accommodate some serious stability issue that was discovered while distribution was underway, then it's to your benefit to just wait a few hours.....

Just go to bed, get some rest and by morning everything'll be fine. You all seem like you need naps, anyway........ Jesus Christ.......

Nobody's being stupid morons on EA/Crytek's side of things. You just need to calm yourselves and maybe you'll see why there's a delay come morning.


Just go to bed, get some rest and by morning everything'll be fine. You seem like you need a nap, anyway........ Jesus Christ.......

bump
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Anthony Santillan
 
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Post » Fri Jun 03, 2011 6:28 am

Please tell me what disaster will occur on my pc if I play the campaign on the version on disc, or if its not ready push the date back. My issue is that money has exchanged hands and it shouldn't have if they aren't ready.
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Charlie Sarson
 
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Post » Fri Jun 03, 2011 3:33 am

You **** idiots. Whole reason I posted this was because of the bad business practice.

What kind of company would SELL the product then let the customers wait several hours before activing the game? It's like you going to the restaurant, order the foods, PAY first, then let you wait several hours. How pissed would you be? Very.

If they officially release the game on march 30, and everything would have been ready, I would not have one complain about this whole **** situation.
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Penny Wills
 
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Post » Fri Jun 03, 2011 12:21 am

AK713- I think we alone understand the issue.
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Nicole Kraus
 
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