Nick Breckon said:
Please note that these forums are not used for official technical support. Rather, we plan to use it to provide updated information and allow dialog between gamers to solve common problems, such as the most common problem of video or sound card drivers (or a lack of updated ones).

For technical and customer support, please call 410-568-3685, 9:00 am to 5:00 pm EST Monday through Friday, excluding holidays, visit support.gamesas.com or email support@gamesas.com.
__________________________________________________________________________________________________________________________________________________________________________________
i am urging everyone who is having game breaking issues call in when ever you get the chance
i am also reminding you to please try to remain polite when calling in it is not the operators fault that this game was released this way please try to keep that in mind

try to remain calm simply explain your issues
be sure to let them know which is the most precedent (the game breaking crashes)

the majority of us have done so. we know what to do.

I sent 2 emails to the company and have yet to get a response.....even though it states you will geta reply in 48 hours....it's been a week.

I;m not from the usa, so im not going to spend like 25 euro's on calling usa costumer sevice
I've send 2 mails, but no response.

I've sent several emails, and not one reply. Hell, not one auto-acknowledgment that my emails are even getting to.. well.. anyone.

I can understand though, working on new DLC instead of fixing their broken game is obviously more important.

I wish Bethesda had the customer service quality of Blizzard...

I am from germany, and i wrote an email to Bethesda with my case.
I got answer a couple of days later, i wrote back, and i got answer a couple of days later again.

They seem to need some time to respond, but actually, for me, they do...
My problem is not fixed, as it takes days for an answer, but it is nice to see that they read my mails hihi

I'm glad they don't

-Former player of WoW, and a big fan of World of Burgercraft, because it was the Truth.