Crash, and No HELP. Really?

Post » Sat Feb 13, 2016 8:39 pm

Ok, so I got the game FINALLY by getting on Facebook, on my Computer, because FS does not show up on GooglePlay on my phone, only to have it crash after the little "choose your vault" blah blah stuff. I then submitted a support ticket to Bethesda via Email, only to have the help address that I was sent lead me to an ERROR page. WHAT GIVES MAN??? This is really not what I was expecting from you guys at Bethesda. I'd like to know why it's crashing, how to fix it, and get to actually being able to play. Thank you.

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Isabel Ruiz
 
Posts: 3447
Joined: Sat Nov 04, 2006 4:39 am

Post » Sun Feb 14, 2016 8:56 am

i got the same issue and the support part of the forums is no help atm.

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Claudz
 
Posts: 3484
Joined: Thu Sep 07, 2006 5:33 am

Post » Sun Feb 14, 2016 6:29 am

I know. Anywhere else I go here leads to a blank page. What gives, Bethesda??? If you guys can't handle a Mobile App, how can I trust you to make F4 worth my time? I am not about to go through another Destiny.

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GEo LIme
 
Posts: 3304
Joined: Wed Oct 03, 2007 7:18 pm

Post » Sun Feb 14, 2016 12:25 am

I've checked my phone, and I am running Android 4.4, I have 4 gigs of space, and I just don't see why it keeps doing this crash crap. And I am getting silence from B. Why?!

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Cathrine Jack
 
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Joined: Sat Dec 02, 2006 1:29 am

Post » Sun Feb 14, 2016 10:19 am

I rarely play mobile games so for one of the few games im actually hyped for to not work and seemingly no support is a real shame.

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Stat Wrecker
 
Posts: 3511
Joined: Mon Sep 24, 2007 6:14 am

Post » Sun Feb 14, 2016 6:28 am

Indeed. Man, I just wanted to play this because it looked really neat. I WAS looking forward to F4, but now I'm not sure I can trust these guys to do right by that. Like I said, this is such a small endeavor compared to a multi-platform game. It'd be like trusting a chef who made you Fugu but can't seem to get chicken noodle soup right. Come on! At least some real answers would help, you know, alleviate some of the frustration.

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Nick Tyler
 
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Joined: Thu Aug 30, 2007 8:57 am

Post » Sat Feb 13, 2016 9:53 pm

Mine crashed while I was making an in-app purchase... I contacted the support and also got no help. They said I should come here to the forums...... I contacted google too, but they said for in-app purchase problems that I need to talk to the developer. :/

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Peter P Canning
 
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Joined: Tue May 22, 2007 2:44 am

Post » Sat Feb 13, 2016 8:54 pm

same issue and it looks like they deleted the "support" part of the forum as all the topics are gone. Been 2 weeks for me now.

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His Bella
 
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Joined: Wed Apr 25, 2007 5:57 am

Post » Sun Feb 14, 2016 5:56 am

Ok really? WTF BETHESDA? Ya'll are really quickly losing my trust as a company. DO NOT GO THE ROUTE BUNGIE TOOK. Did you not learn anything from Destiny's doom???? WAKE UP!

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MarilĂș
 
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