Crash on loading vault.

Post » Sat Feb 13, 2016 10:13 pm

I had been playing for quite a while on my Samsung Galaxy note 4 (OS up-to-date) just the one vault no others. A few days ago I attempted to load my vault but was booted back to my home screen.

I attempted again to the same result; it looks as of its just about to load and then it crashes.

I tried force closing the app and trying again, still ctashes.

I tried resetting my phone, still crashes.


I then started up a new vault and found that it loads with no issue.

I spent about $25AUD on lunch boxes/mr handy and I don't think it's at all fair that I should should lose content I paid for because my only option is to uninstall reinstall.


Please! Can someone from Bethesda actually help me out with this issue, I really don't want to have to contact the Australian Consumer Commission to get this resolved.
User avatar
Jason Wolf
 
Posts: 3390
Joined: Sun Jun 17, 2007 7:30 am

Post » Sat Feb 13, 2016 2:31 pm

same similar problem


i have 3 vaults on my Galaxy tab s 10.5. game works perfectly, save for the first vault in the list. whenever i load "vault 1" it cycles through the title slides, but crashes before opening the vault. like the above user, i have spent quite a bit on boxes and handys, and would like this vault repaired.


please reply

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Darian Ennels
 
Posts: 3406
Joined: Mon Aug 20, 2007 2:00 pm

Post » Sat Feb 13, 2016 9:02 am

I have the same problem with my first vault - 64 dwellers, 17 rooms + upgrades.


If any one will have a look please: dl.dropboxusercontent. com/u/5002558/Vault1.sav



I suggest that the game should do an automatic backup evertime it starts up a working vault...

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Adrian Powers
 
Posts: 3368
Joined: Fri Oct 26, 2007 4:44 pm


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