I'm going to provide a bit of context first, I have a phone called a P6000 (Android 5.0 01), which like some phones, has a detachable battery. I have an extra battery to use while the other charges. Now when I took the battery out of the phone with Fallout Shelter open, upon reopening the app after start up, it would get a couple of seconds beyond the Bethesda logo screen, then kick me out of the app completely. No warning, no crash report, nothing. And this has happened twice. That was the first time, when I had just started. The second time, after I re-installed the app, my vault had 68 Dwellers with happiness averaging at 98%, 150,403 Caps, and enough items for every single Dweller. During the sale of September 3-7, I also purchased 80 Lunchboxes ($40 purchase for the price of $20.) I had to get all of the loot refunded because I can't do anything with that loot, since it wouldn't even let me in.


TL;DR: When past the Bethesda logo, the game crashes. Continuously.


And I can't be the only one with this issue.

i have also been having this problem since last week after the first day of the sale. it doesnt go past the first loading screen before crashing. and a friend of mine who has it on the iphone has had the problem since the same day.

Same problem for me.

I also spent some money but after a phone shutdown (while playing) I can't load my Vaults. If I remove "data" folders FS starts but only to create new vaults. I suppose there is a broken file in data folder...

Having Bethesda chose the way of a totally offline game, can they help us fixing file?

The same thing happened to me!!!! It was right after I purchased 4 items in the store. svckS and I wrote to the maker of the game and I was told to come here.I feel very robbed I like the game but if this happens all the time what's the point.

This is so frustrating cause I just got my vault going good everything was thriving and this happens. They need to do something with how much money we have all lost

I have the same problem since this morning. I see the bethesda logotyp and expecting the view where i select which shelter I would like to load. But it crashes before that. I have not bought anything so it shouldnt be related to in app purchases. The strange part is that i get the usual Report a crash window that I get on other crashing apps in android.

having the same issue on my htc m8 after my battery died on me while playing, opens and crashes just before it gets to the main menu. hoping whenever we get another update that it may fix it, i really dont feel like digging through my phones files and dragging the files to my comp and reinstalling the game and putting the files back on my phone. but if you feel like doing it go for it, it should work if you really want to play it again.