A crashing Thunderbird prevents me for fixing it

Post » Sun Dec 28, 2014 11:50 am

What the title says... Today Thunderbird started to crash and have since then become an endless loop of crashing as soon I launch Thunderbird no matter what I do. Launching in Safe Mode doesn't work. :brokencomputer:

I know what the problem is and that's about one of my e-mail account I have, but fixing it is a bit problematic since I cannot do anything in Thunderbird. So that's why I ask here for help.

Is there anything I do to manually delete an e-mail account without starting Thunderbird e.g add something in an ini file or delete a folder on my HDD?

Also, there is no need to update anything since that has nothing to do with my issue and all I want is to delete one e-mail account.

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Kathryn Medows
 
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Post » Sun Dec 28, 2014 11:16 am

I'm not familiar with Thunderbird but I think it's a Mozilla program IIRC. Try looking around in the Thunderbird Program Directory for a config file or maybe somewhere in the registry keys. Wish I could be of more help.

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Barbequtie
 
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Joined: Mon Jun 19, 2006 11:34 pm

Post » Sun Dec 28, 2014 10:32 am

Try typing "thunderbird.exe -p" into the start menu (without quotes) and make a new profile, then re-add the email accounts that work.

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Anthony Diaz
 
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Joined: Thu Aug 09, 2007 11:24 pm

Post » Sun Dec 28, 2014 3:36 am

I doubt that will work and like I said Thunderbird doesn't allow me to manually delete the account that's causing this issue before it crashes hence a crashing loop.

The "thunderbird.exe -p" command doesn't work. :nope:

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scorpion972
 
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Post » Sun Dec 28, 2014 8:00 am

Works for me. You did remove those quotes right?

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Jaki Birch
 
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Post » Sun Dec 28, 2014 8:53 am

Of course I did but still cannot launch Thunderbird.

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Robyn Howlett
 
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Post » Sun Dec 28, 2014 1:09 am

You can always just uninstall and reinstall Thunderbird (or simply delete your profile), if you're using IMAP your folders and emails are stored server side, so the only inconvenience is you would have to wait for it to download them all.

That said I'm sure there is a way to edit a file and remove the problematic email. However I don't know how off the top of my head, and at that point you might as well search online for it instead of me. I'd start with searching for how to re-order your accounts, I've done this in the past and it's done in a file, that file may also allow you to ignore/remove accounts.

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Annika Marziniak
 
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