Crysis 2 limited edition, ea customer support

Post » Thu Jan 06, 2011 9:09 pm

Hi as most of you know there is problems with the current crysis 2 limited edition. it seems that many players are having the same issue i am which is that the promotional code is either not working. or is working but not adding to the game. after much time and frustration i decided to talk which the EA customer support to find out exactly what is going on. after much discussion the biggest result i got was this. "Philbert: ]please wait fro 24 hrs there is some problem with the web site and lot of other players are facing same issue". so to all those people out there with the same frustration i am having. there is no point getting angry, it gets us know where. all we can do is sit and be patient and let them get on with fixing this problem and other bug/glitch issues.

if you are stuck with some problems with crysis 2 LE. feel free to msg me or post in this forum

Sincerely Ae71
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Teghan Harris
 
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Post » Thu Jan 06, 2011 8:57 am

Mine actually went through fine, and I recieved my bonus fine as well.
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Lady Shocka
 
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Post » Thu Jan 06, 2011 6:22 am

It's been like this for four days now, what difference will 24 hours make at this point. At least NOW Crytek has acknowledged the problem, though it was buried quite quickly.
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chloe hampson
 
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Post » Thu Jan 06, 2011 8:41 am

yes crytek have achkowledged the problem now? so it might only take 24 hours to fix, that is the difference
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Breautiful
 
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Post » Thu Jan 06, 2011 7:34 pm

all i can say is, they are flatout trying to deal with customer support. so if people keep flooding there customer support how are they meant to sit down and figure all this **** out
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Nathan Risch
 
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Post » Thu Jan 06, 2011 5:40 pm

Glad I'm not the only one with this problem. The code has been redeemed but the LE content is not yet available for me. Guess will have to wait and see
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Becky Cox
 
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Post » Thu Jan 06, 2011 6:37 am

I got my LE stuff on day 1 + my pre-order-promo but get this: After the 1.1 update the game crashes on the Main account on my PC (not the others)
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Mark Hepworth
 
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