TO CRYTEK - A petition to restore our lost unlocks!

Post » Wed Jun 01, 2011 8:48 pm

I might have to resort to pirating a game I bought... how strange, lol
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Neil
 
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Post » Wed Jun 01, 2011 4:39 pm

I might have to resort to pirating a game I bought... how strange, lol

Really? Does it seem strange to you? Doesn't seem strange to us here, I believe.

PC gamers are at a huge disadvantage. Unlike console gamers, we can't just refund a game that you don't like or just outright gives you BS. *COUGH COUGH*
Guess some people just use "we cannot refund opened software merchandise for piracy reasons" to earn money and never give them back to you despite they didn't give you what you paid for. SOME PEOPLE, eh? *COUGH COUGH*
I better get rid of that cold, I think I caught it when I got fed some bull 5h1t, I wonder who was it that spoonfed me such disgusting stuff... The cold is so serious that the cough's appearing from what I type and not from my mouth.

And it would totally not be strange if you decide to pirate enough games from them to cover up the 50-70 bucks you paid for as a compensation since you can't get your money back. That doesn't sound like right, completely completely not, but makes an awful amount of sense for some reason, I wonder why. Now, that, is truly strange.
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Lucie H
 
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Post » Thu Jun 02, 2011 3:41 am

It's as if these forums aren't even moderated are they?
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matt white
 
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Post » Wed Jun 01, 2011 10:10 pm

They are moderated if a topic calling for group EA sue pops up, or one with people asking for the refund - eg. http://www.gamesas.com/forums/viewtopic.php?f=40&t=21686
Other than this? No, not really.
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Ashley Clifft
 
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Post » Thu Jun 02, 2011 2:38 am

I signed that petition, lol :P
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xx_Jess_xx
 
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Post » Thu Jun 02, 2011 1:59 am

Lost a bunch of unlocks as well, really annoying to find out its a bug. Thought it must have been a "feature" of the game. Only level 13 but I don't want to continue playing if I can't end up unlocking all equipment anyway. How can you reset your stats back to level 1?
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Jordan Fletcher
 
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Post » Thu Jun 02, 2011 6:07 am

their email support team svck, when i bought Crysis Max Edition, it had no serial key, i emailed and after 2days with no response, i found a number called it and spoke to this hottie for 5 mins, got serial over phone, and had a copy emailed to me before the end of the call.

i have been afflicted by this issue to btw, im only at level 7 but i cant be arsed to continue til they patch this problem about module upgrades - and weapon unlocks/[sometimes] upgrades, resetting each time i quit the game.

and to that dude who said unlock in a server - i shouldnt have to unlock while in a server, not to mention there never seems to be enuff time to set up a class in a server unless i kno exactly what my new unlocks are gonna do for my class, which i dont necessarily.... COS I JUS UNLOCKED 'EM!!
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Kelly Upshall
 
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Post » Wed Jun 01, 2011 11:57 pm

Update:
Turns out I'm missing some skill assessments too (they're locked)
As for the weapons, I semi-solved the problem in a somewhat unorthodox, sneaky and very fiddly manner... but I really shouldn't have to do this
The 5 mystery dog tags are still locked
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brenden casey
 
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Post » Wed Jun 01, 2011 5:20 pm

I thought this was a rather rare bug, but it seems more people are experiencing this than I expected (and even though it is bad for those suffering this bug, it is good in the sense that it gives crytek less opportunity to ignore the problem since it is a widespread problem). I understand that this might be the most difficult bug to resolve, but it is also a bug capable of completely hampering the multiplayer game for those who suffer this bug.
The only solution I can think of is somehow running all accounts past a program that checks the amount of unlock-points and unlocked items against the completed assessments and levels and add points to accounts where the total of unlocks and spare points are lower than should be on an account with that level (but I'm not an expert so I have no idea whether something like that would even be possible).

I lost at least 1 weapon unlock and haven't played online since then out of fear of losing more unlocks and hampering my profile even more than it already is.


Not sure if it has anything to do with the problem but I am playing on an account with a limited edition code redeemed (before I tried playing the multiplayer, so I didn't level before redeeming the code).


EDIT: how did you semi-solve the weapon unlocks m4dn3ss (or would that not be appropriate to post on these forums)?
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Manuela Ribeiro Pereira
 
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Post » Thu Jun 02, 2011 4:33 am

@Patser_NL
I think that would be a great solution, and why didn't they think of that earlier? huh...
It should check what level people are on and give them the appropriate amount of unlocks that are required

And about my semi-solution, it's still somewhat annoying, also I think it might be inappropriate to post on the thread, do you want it by PM?
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Natalie Harvey
 
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Post » Wed Jun 01, 2011 5:27 pm

Sure, probably won't use it but if this situation for some reason doesn't receive an official fix it would be nice to have some sort of work-around.
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Laura Richards
 
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Post » Wed Jun 01, 2011 6:57 pm

OP obviously hacked his stats, hes rank 50 on the 5th Reboot. His entire post is invalid. He hacked his profile and now hes crying because hes stuck with only the SCAR and MIKE to play with. All I have to say is ROFLMAO at you you cheating turd. Enjoy your game.. or whats left of it.
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Dean
 
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Post » Thu Jun 02, 2011 2:17 am

They are moderated if a topic calling for group EA sue pops up, or one with people asking for the refund - eg. http://www.gamesas.com/forums/viewtopic.php?f=40&t=21686
Other than this? No, not really.

Well what do you know? Check the current last post of that thread.

As you might expect petitions for refunds and discussing legal action should not be done in these forums. gamesas is hosted to give news and updates on Crysis 2, help users with issues and allow people to discuss the game with like minded players. This thread doesn't meet one of these criteria.
-Cry-Tom

I'll take that as a screw you for lost unlocks too, since all we're doing is saying we have the same problem but not "helping users with issues"...

To think that Crytek was one of the only PC game companies that I believed in... Was a Crysis PC fan, but if the game wipes my stats twice because of its incompetence and we're not getting compensated for something that's not our fault... I'd be a real 13itch if I put up with something like that.
You can bet your ballz I'm not going to buy anything from Crytek again, nor will I bother playing this game until they restore my stuff (which would mean never) cause they'll just wipe my stats & unlocks again after a week or something.

Or they'd try something different and wipe it a month later, since it seems to wipe at totally random times anyway. Losing a month's worth of stuff sounds worse than losing a week's worth. Then again, I doubt a lot of people are still going to keep playing after a month anyway.

& LOL @ Hedgehog8
I don't know if what you said about him is true, but I certainly didn't hack. My stats have been randomly restarted twice, and I never used nanosuit reboot. In fact, I haven't even gotten to level 50 yet. Like I said, this wipe is caused by the patch, which probably triggered some errors.
So just get out, troll..

Last but not least, for the people complaining about people complaining... If you don't have a good reason to say that people shouldn't complain, but are just complaining about complains in general... Well you're crying about us crying aren't you? Hypocrites are among us...
Also, if you didn't realize you're a whiner for whining about people whining, I'm just going to say that there's a fine line between plain stupidity and being handicapped.
We obviously have good reasons to complain. Someone answer me, which other game wipes people's stats COMPLETELY because of database errors? Even if you could name another game title, I doubt it's a game that people care about.

As for the question I asked EA support, they still haven't answered yet, cutting the 24 hour limit pretty close. However, I suppose it's due to them having a hard time with the questions I'm asking.
Can't blame me, they were trying to dodge my question, so I'm being quite pushy with getting an ACTUAL answer.
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Richard Dixon
 
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Post » Thu Jun 02, 2011 12:20 am

I got some unlock up to 3rd level. And once upon a time after another restart i GOT THEM ALL AT 1ST LEVEL!!!!11 That **** happened many times. I said "Oh, damn it!" and started to get kills to reach the second and after that (oh my god!) the third level again. I've done it. And know WHAT??? It gone to 1st level again. CRYTEK FIX THIS ****, i'm losing my nerves, fix unlocks levels reset bug.
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Kim Kay
 
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Post » Wed Jun 01, 2011 11:01 pm

No legitimate player is even close to Rank 50 on the 5th Reboot yet this guy has the rank icon for it. He obviously hacked. Sorry you are so gullible to believe this guy has made it to rank 50 6 times and not hacked.
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Emmi Coolahan
 
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Post » Wed Jun 01, 2011 11:52 pm

No legitimate player is even close to Rank 50 on the 5th Reboot yet this guy has the rank icon for it. He obviously hacked. Sorry you are so gullible to believe this guy has made it to rank 50 6 times and not hacked.

No, you're missing the point. We don't care if he's hacking or not.

We just have the problem of our stats wiping randomly. Are you trying to say that if 1 of us was a hacker, then all of us are hackers?
What about if 1 of your race was a rapist? Your whole entire race is made up of rapists?

If you're not saying that, don't bother pointing meaningless 5h1t out unless it solves the problem.
This thread is about stat wiping, not hacking, wrong thread buddy. Or should I call you a rapist now?
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krystal sowten
 
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Post » Wed Jun 01, 2011 8:07 pm

I am missing unlock points for weapons and dog tags. =/
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Sian Ennis
 
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Post » Thu Jun 02, 2011 6:02 am

i have experienced this as well.
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Etta Hargrave
 
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Post » Thu Jun 02, 2011 6:08 am

/sign

already created two threads with the same issue but no response so far
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{Richies Mommy}
 
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Post » Wed Jun 01, 2011 10:00 pm

Soooo....my rage finally runs out. xD
I see no point in achievement of 1500 kills for nanosuit module upgrade if after that it all goes to level 1. No response from crytek makes me believe they are working so hard on this. even have no time to reply to this holy thread of 5 pages full of pain, suffer and cry.
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Amelia Pritchard
 
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Post » Thu Jun 02, 2011 8:12 am

Me too. I lost some weapon unlocks . A solution wold be good.
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Michelle Smith
 
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Post » Thu Jun 02, 2011 4:57 am

Yup so this is the conversation I had with the EA support, they're not going to bother helping us either. They're over the 24 hour reply limit. We're not getting any of our unlocks back, that's that. And if you keep playing there's a huge probability of this happening again, not like that's surprising anymore, though.




Me:
"I recently patched my game and then all my multiplayer stats were gone. My stats were still in tact the moment before the patch, and immediately after the patch I lost all of them. My levels and weapon attachments were all still in tact, though, to my surprise. From what the people have been saying on the forums, I wasn't the only one having their stats reset after the patch either.
I expected the recent patch to fix and get rid of any problems, but the only thing it seemed to have gotten rid of was what I worked for.

I wrote down my number of kills and deaths because I knew the stats would just randomly reset from time to time, since it has happened before.

I originally had 2712 kills and 694 deaths, but I doubt that means anything to you since you could just say I was lying. I hope you have my stats on record at least, and would be nice if you would just check and confirm it for me.
And last but not least, even if you can't restore my stats, at least give me back my module upgrades.

In the event that you are unable to restore anything I had, I would like to ask for a refund, at least a partial refund. I don't believe I bought this product just so I could waste my time losing all the upgrades I get...... Unless you are telling me that's the point of this game, to work for the upgrades just to have them reset and get them all over again."

Gordon:
"Hi,

Thank you for writing to Electronic Arts customer support.

We are extremely sorry for the inconvenience you are facing with the game . We would like to let you know that our engineers are aware of this. They are diligently working upon this issue and should get resolved within 24 to 48 hours.

If there is anything else we may do to assist you please let us know.

Thank you,

Gordon
EA Online Support."

Me:
"I know you've been working on it. I'm not the only one who has asked about this issue, and I've noticed that you give all of us the exact same reply.

Whether the problem at hand is solved or not does not address to my issue. Even if you've solved this problem, will I get what I had before back? I certainly don't feel like starting from scratch trying to get everything back. If I am not getting anything back, I would at least like my money back, please.
Or am I not allowed to get my money back despite I paid for what seems to be a faulty product?

Please give me a straight answer instead of just telling me you've been working on it, which was what you've been telling everyone else since the game was released."




Well, we spent 50-70 bucks to learn a lesson. Not to trust Crytek. Or EA, for that matter, since they'd break their own policy of replying in 24 hours. So much for "If there is anything else we may do to assist you please let us know." I doubt they'd even reply any further. In fact, they never replied at all, just avoided my question and told us that they're supposedly "working on it," which doesn't mean jack.
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jodie
 
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Post » Wed Jun 01, 2011 10:09 pm

@Hedgehog - I had no life :P during the first few weeks since the Crysis 2 release... doesn't mean I'm hacking at all
And as I said earlier I managed a partial solution, so why would I be crying over it? Go figure

@X_tream at least you got a reponse unlike me heh
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Sabrina Steige
 
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Post » Thu Jun 02, 2011 6:02 am

LAWL...NO WAY could you get to lvl 50 on the 5th reboot already without cheating your stats...NO WAY at all. I hope you're banned and disallowed from this game entirely M4dn3ss.
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Annika Marziniak
 
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Post » Thu Jun 02, 2011 5:09 am

I say reset EVERYONE'S stats and unlocks with the next patch (assuming it even addresses the problem). It won't kill anyone to lose them as most of us already have anyway! Then Crytek can monitor abnormal gains in the leveling. As the game stands it's to much of a mess to sort thru who did what. I'm tired and probably sound as senseless as I feel right now, but what difference does it make if Crytek guys aren't even paying attention to this thread.
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james tait
 
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