DLC - Crytech and EA are stopping me from buying the DLC

Post » Mon Dec 12, 2011 1:54 pm

I would be happy to purchase the DLC packs. However, Crytech and EA are stopping me from purchasing the DLC. I have spent hours trying to purchase the DLC. From within the game when I click the purchase and checkout button, it says I do not have any payment options setup on my account. However I do have my credit card setup on gamesas website as requested. I have tried deleting my credit card and re-adding it many times and then re-doing my transaction from within the game and every time it says I don't have any payment options attached to my account.

I am using the steam version of the game if that makes a difference.

I have several times submitted a problem report through this website's support system and no one ever replied to me. So I am very unhappy with the support for this problem.

You would think that Crytech and EA would want this problem fixed asap as they are losing sales because many people are being stopped from purchasing the DLC due to this purchasing problem. I have two pc's at my house and I was going to purchase 2 copies of Crysis 2 and all the DLC on both pc's so that me and my friends could play. But since I can't even purchase the DLC on my first pc, I am not going to purchase the 2nd copy of Crysis2 for my othe pc. So in my case, EA and Crytech has not only lost the sale of DLC, but also lost the sale of a second copy of the game. there are many others on this forum reporting the same problems. Please EA and Crytech, fix this!

This is very frustrating and part of the reason for the lack of players playing the DLC for this game.
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Nicole Coucopoulos
 
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Post » Sun Dec 11, 2011 11:36 pm

If Crytech would allow us to purchase and download the DLC from outside the game, while it doesn't fix the problem, that would help get around the purchasing issue from inside the game.
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Ladymorphine
 
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Post » Mon Dec 12, 2011 7:23 am

It would be nice if someone from Crytech would acknowledge the problem and let us know they are working on it.
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Reanan-Marie Olsen
 
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Post » Mon Dec 12, 2011 3:47 pm

bump
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Rob Smith
 
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Post » Mon Dec 12, 2011 5:43 am

You go to gamesas and press edit profile, press account settings. now scroll down you will see an option to put in your crysis 2 password and let it sync with gamesas.

after that the credit card should show up in the game
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Jerry Jr. Ortiz
 
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Post » Mon Dec 12, 2011 10:17 am

You go to gamesas and press edit profile, press account settings. now scroll down you will see an option to put in your crysis 2 password and let it sync with gamesas.

after that the credit card should show up in the game

Thanks for the information. I just tried it. Game still wont' let me purchase the DLC even though i do have a credit card attached to my account. I also tried a different credit card. Got same message when I try to purchase the DLC. I event tried different browsers from Firefox to Internet Explorer and deleted all cache and cookies and temp files, etc.. Still no go.

From within the game it says that I do not have any payment options attached to my account. It gives me that message even though I do have a credit card attached to my account.

I have easily spent 6 hours researching the forum both here and on steam forums and then trying different forum suggestions to try and get this stupid DLC purchase to work. I am about to give up all hope that it will ever work for me. All this and not once did anyone from Crytech or EA drop me a note or reply to my many trouble tickets I sent them.

Anyone else have any last suggestions on how to make the purchase work so I can buy this DLC?
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sexy zara
 
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