I read about the DLC some days ago and had time to think about the information you gave. After comparing what will come and what is already here I'd like SD to rethink the level cap raise. I dunno if I am pretty much alone with my opinion or not, but I think the 20 levels are already a bit too much for the available abilities in some way. E. g. if you play medic for example, you can pretty much skill most of your abilities and take the most important general abilities and you will still have enough points to spare to get the "most important/interesting" abilities of the other classes as well (e. g. improved weapon buff, medium/gatling turret, caltrop grenade and control turret, flashbang and something else and there you go)
Result of this is, that the only reason to start a new character is the outfit, which is not motivating enough imo. I'd rather like to have less points to spend to be motivated to create another character with different abilities. If you would only implement the new abilities via the DLC without raising the level cap it would be nearly perfect. Because the way it looks now I will just spend the new 4 points on the new abilities I think are worth it and have pretty much everything again. That's not part of the customization idea at all, everyone will have the same abilities in the end. 20 points would be cool to spent if I had 5 new abilities to chose from, would make it harder to decide and more motivating to start a second char.
(I think it's unnecessary to say that when playing BRINK in a competetive way, the number of classes I play is further reduced to 1, so I don't even need to spend points in different classes at all, leaving me with a handful unused.)