I apologize for my English.
I before have ordered game Crysis 2, on January, 30th, 2011, having paid for it an overall cost specified in a price, on March, 23rd to 2011 me have given the account repeatedly, automatic have drawn out money, Services of technical support doesn't answer

Hi tosha, you will need to get in contact with the retailer you purchased the game from, there is nothing we're able to do to help you with this.

Excuse, thanks