I've been looking for a fix on this and have not had luck, if something already exists, please link me.
I downloaded the client when I bought the game about a week ago. After that, I was given a beta key and activated it on the website. Today I opened the launcher, updated the game, and clicked play. Instead of starting, I get an error message maybe 5-8 seconds after pressing play. There is no error # that I see but the window says "Elder Scrolls Online Crash Reporter". Does anyone know why I'm getting that if beta is open, it says "Beta Access" on my account, and the client is 100% updated?
My current thought is maybe the launcher does not recognize that I have the beta access but there is no way for me to log out of it. I tried reinstalling the launcher and resetting the computer but still get the same error message just seconds after pressing play.
Thank you for the help!