Everything gone after iOS Update.

Post » Sat Feb 13, 2016 1:55 am

After updating my iPad to iOS 8.4 everything is gone.


My vault list is empty, nothing in it. I asume all my vaults are gone.


All my items and lunchboxes are gone as well.


After contacting iTues support about the issue they sent me straight to bethesda support for a refund.


Bethesdas reaction was to consult iTunes support for a refund.


So what now?



I have NOT reinstalled Fallout Shelter, because they told allready that everything is gone if you do so.



I ask for advice how to proceed.



Cincerely,


WildSau

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emma sweeney
 
Posts: 3396
Joined: Fri Sep 22, 2006 7:02 pm

Post » Sat Feb 13, 2016 7:55 am

iTunes refundet me on the lunchboxes.


So THAT part is done.


Any news about the lost vaults?

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Sunny Under
 
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Joined: Wed Apr 11, 2007 5:31 pm

Post » Sat Feb 13, 2016 1:49 pm

I'm glad Apple was able to assist.



Did you ever delete Fallout Shelter? Deleting the game would erase your Vaults and lunchboxes.

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Ria dell
 
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Joined: Sun Jun 25, 2006 4:03 pm

Post » Sat Feb 13, 2016 4:13 am

No. I did not delete it or anything.


Only updated my iOS.


The same update worked on my iPhone without doing any damage.

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Luis Reyma
 
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Joined: Fri Nov 02, 2007 11:10 am

Post » Sat Feb 13, 2016 6:51 am

Many games save progress on a server through an account of some sort. Perhaps Bethesda could institute a similar system so that "all is not lost" in such an event. This also has me thinking twice before I decide to spend any more money on lunch boxes.
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Lakyn Ellery
 
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