"Fallout 4 has stopped working"..

Post » Sat Nov 28, 2015 5:56 pm

This seems to be a major issue out there and i've tried all fixes out there without any luck.

And an automated response telling me to "visit the forums.." when i send a support case with dxdiag attached and all possible information about it is just a joke.

Anyone knows if there is a fix from Bethesda in sight?

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Dean
 
Posts: 3438
Joined: Fri Jul 27, 2007 4:58 pm

Post » Sun Nov 29, 2015 3:50 am

I don't understand why they have to have automated support that doesn't support people at all. I cannot believe they don't have real people able to help users with their problems

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Nick Tyler
 
Posts: 3437
Joined: Thu Aug 30, 2007 8:57 am

Post » Sun Nov 29, 2015 12:41 am

I dont get any message from them they simple ignore there customers
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Lavender Brown
 
Posts: 3448
Joined: Tue Jul 25, 2006 9:37 am

Post » Sun Nov 29, 2015 3:15 am

Yes i was thinking that automated response was a kind of "thank you for letting us know bla bla.." but when i read it i understood it was the ACTUAL response to my sup case.

What a f*cking joke.

No problem to refund the game, atleast as long as it was bought via Steam, just so you know. We really cannot accept this ignorant behavior.

And to think i have bought many games from them in the past but this is sure to be the last one.

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Sara Johanna Scenariste
 
Posts: 3381
Joined: Tue Mar 13, 2007 8:24 pm

Post » Sat Nov 28, 2015 10:24 pm

Yes. I know i have Not the Best High End System but when even gta 5 runs fine this game should too. I had some Strange things with fallout 3 - but this is simply Not ok
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Casey
 
Posts: 3376
Joined: Mon Nov 12, 2007 8:38 am

Post » Sat Nov 28, 2015 11:36 pm

Yeah i play GTA V on my computer also, works just fine. Just got my refund though for this game so that's it. It would have to be one hell of a game to be worth putting in weeks of work just to get it started.

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Kieren Thomson
 
Posts: 3454
Joined: Sat Jul 21, 2007 3:28 am

Post » Sun Nov 29, 2015 4:41 am

I bought the game on steam, i have at least for two weeks the Chance for refund. One week is over. I wait to the End of this time maybe they will Do something..... if Not I will ask for refumd too.... but then it was my last bethesda game.
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Steph
 
Posts: 3469
Joined: Sun Nov 19, 2006 7:44 am

Post » Sun Nov 29, 2015 5:58 am

Yeah same here. Just be careful so u dont get above 2 hours of "gaming time" (it adds gametime everytime you try to launch apparently even though it's not ACTUAL game time) but Steam has a thumbrule about the 2 or more hours of gametime and refund.

Maybe they will give you refund if u explain to them but i would not risk it. They are not obliged to do so.

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Syaza Ramali
 
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Joined: Wed Jan 24, 2007 10:46 am

Post » Sun Nov 29, 2015 1:23 am

Yes i know this my actual game time is 7 Minutes - you know the game Works absolutely fine ( Ironie Mode off )
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Nicole Coucopoulos
 
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Joined: Fri Feb 23, 2007 4:09 am


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