[BUG] Fallout: Shelter always crashed on loading screen

Post » Sat Feb 13, 2016 1:01 pm

Had the same problem. Installed the first edition just after it came out and played it for a few hours. Had chance to have a full night on it as the wife went on a holiday with the girls. Sat down loaded it up and thought why not buy some lunch boxes. (cheeper than a night out with he lads) 40 bought and was just starting to use the first 3 and got a couple of good dwellers from them. This took my dweller count over 20 and it crashed. Could not get back in no matter what I tried. Left it for a week and I got my confirmation email from the App store for the 40 lunch box purchase. It said bla bla bla but also said if you have a problem with this purchase to click here. I did this and it went to the app store help page, where I filled in my concerns as to a purchase made and not being able to use the bought items as the App no longer works. I also mentioned that this was not an isolated case and the fault was wide spread and searchable on the internet. I got an email back with in 24 hrs to say that they were giving me a full refund and if there was any thing more they could do, not to hesitate to contact them.



This is what should be done to make sure that a fix it put in place to rectify the crashing problem. If everyone who has bought lunch boxes goes back to Apple and claims for items not fit for purpose, the fix will come.



After the the update on the 10th I tried it again and bingo the vault worked again. I worked with it for a day. Was working OK ish unto last night when it was crashing every 20 mins or so (but was living with that) This morning no go. Cant load in, just after the "enter vault XXX" crashes back to home screen. I still get the messages saying one of your kids has grown up and you have a new baby. I was at 40 dwellers and over night it hatched a new dweller so it looks like my new limit before crash it 40. 41 is a no go.

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M!KkI
 
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Post » Sat Feb 13, 2016 10:41 am

I'm having the same problem. I have been pretty persistent in playing this game so far even with all the crashing. My game would crash everytime too many things happened at once. And by " too many things ", I mean some one would have a baby, heaven forbid, at the same time that a fire started. Specifically, about every 5-20 minutes. And sometimes for a long time. After messing around with my iPad i could finally get it to load my vault and the cycle repeats. But last night I tried to rush my power genorator and the game was not having any of that. Now right befor the vault should load in, the game makes either the success or fail noise and sometimes I even see little green lightning bolts in the corner and then it crashes. None of my previous methods to get the game to work are helping this time.


I just keep thinking of my poor little wastelanders who are defiantly going to be dead by the time I get back on.


What I want to know is are they working to fix this? Or should I grudgingly give up?
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Samantha Jane Adams
 
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Post » Sat Feb 13, 2016 12:00 am

Still can't log into vault after a week of crashing on loading screen I hope next week this will be sorted
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Tanika O'Connell
 
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Post » Sat Feb 13, 2016 10:19 am

Just want to add my name to the growing list. I'm in a low signal area, had no problems until I got here. Suddenly crashed, and can't re-open. Have applied game update, updated to latest iOS, using an iPad 3. Luckily have spent no money on this one. When I try to open app, I get opening screen for about 5 seconds then crashes to desktop, or whatever it's called on iOS. When I double tap the home button in order to close the app, I can see the game screen in mini, and it's open to my vault showing it on the exact second it crashed.

Boooooo!
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Cesar Gomez
 
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Post » Sat Feb 13, 2016 5:06 am

Also signed up just to write this post.


Downloaded the app on the previous version.

The app has crashed at various points of gameplay, all at less than 24hours of play. Have deleted and reinstalled 5 times and it has crashed each time.


I've had it crash when:

- exiting & killing app at the loading slidereel screens

- mid normal gameplay, not rushing or anything, just looking around

- post reaching achievements

- returning to the game through multitask after using another app


It's a great game but this crashing is pretty unacceptable


Its crashed on iphone 6 running:

Ios 8.4 + previous app verision

Ios 9 beta + previous app version

Ios 9 beta + current app version


Great to see Bethesda hasn't had anyone look at this thread either...
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Stace
 
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Post » Sat Feb 13, 2016 6:46 am

The game has worked perfectly on my iPhone 6 until today. Always crashing on loading screen after clicking "enter vault".

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Alex Vincent
 
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Post » Sat Feb 13, 2016 2:49 am

Got the same issue. Can't load a Vault when it's getting a little crowded (33 dwellers).


Must be a problem with loading all the events that happened while out of game (pregnancy, births, finished resources, s.p.e.c.i.a.l training etc).


New and less crowded vaults work just fine okay and odds of successfully loading a game decrease when the vault is growing.



I really enjoyed the game so far. But can't bring myself to spending a dollar on it as long as it's not reliable.

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Ownie Zuliana
 
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Post » Sat Feb 13, 2016 8:34 am

I to would add my voice to growing numbers of people who can no longer play do to load screen crash. I don't want to delete and reinstall because i don't want to start all over again!!!! Bethesda please fix this.



Ipad retina "the new iPad"


iOS 8.4


2.8 GB storage


app version 1.0.3


I did shut down after update

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Jack Walker
 
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Post » Sat Feb 13, 2016 1:04 pm

Same error @ 145 dweller 92% on iOS 8.4.



Crashes at launch.



svcks too getting ready for a long flight to Europe and won't be able to play...

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Brooks Hardison
 
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Post » Sat Feb 13, 2016 1:42 pm

I have the same problem on my iPhone 6plus. Really fustrating since I loved the game when it would open even spent money on it.
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April
 
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Post » Fri Feb 12, 2016 11:07 pm

Again, same problem crashing as everyone else. Still waiting for a fix. Please Bethesda.

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Scotties Hottie
 
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Post » Sat Feb 13, 2016 5:30 am

yeup last update for the game didnt adress the same problem for me , i can see the app running in the background but when i click to open it shows the loading screen for about 2-3 seconds and crashes .



iphone 5s ios 8.4

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Ben sutton
 
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Post » Sat Feb 13, 2016 1:14 pm

Absolutely definitely memory related....



http://www.tankdepot.co.uk/tmp/OuttaRam.png



(Screenshot of Instruments app on the Mac showing the iPhone running out of ram).

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courtnay
 
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Post » Sat Feb 13, 2016 9:29 am

Same problem, please fix!
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T. tacks Rims
 
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Post » Sat Feb 13, 2016 10:00 am

Had a problem where Fallout Shelter would crash after tapping the App icon. Nothing I did would allow me back in to access my vaults. I even did a device reset and then restored my data from iCloud - now Fallout Shelter works but I lost all of my vaults, including the lunch boxes I paid for. :(

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Anthony Santillan
 
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Post » Sat Feb 13, 2016 5:13 am

Still suffering from login crash, I'm getting baby notifications every hour I really need to check vault it's been 8 days now please fix x
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Scott
 
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Post » Sat Feb 13, 2016 5:28 am

Yea my game was working at probably 95% until this morning. I always had the occasional random crash. Honestly probably because i had to much open on my iPhone6.



But as of today it won't even open. Actually i really started after the update. Once i downloaded that the crashing has risen fairly often. But now won't even open.


Its unfortunate because I've actually spent some money on this game because i enjoyed it that much but as of now I'm filing for a refund until its either fixed or Bethesda at least acknowledges this.

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Mylizards Dot com
 
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Post » Sat Feb 13, 2016 12:00 am

No change in status since 8th July when first reported the issue. I cannot enter my vault, I am always thrown back to home screen when I try to enter. No news about my lunchboxes as well.

The new release did not solve my issue.
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Cedric Pearson
 
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Post » Sat Feb 13, 2016 1:48 pm



Lol the new updated caused me to have this issue. I'd be pretty annoyed if it fixed others at the expense of fixing the other half. Hopefully we hear from them soon though. People don't like silent developers when things aren't working.
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Alberto Aguilera
 
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Post » Sat Feb 13, 2016 2:26 pm

I signed up to also state that I am having the same problem. Iphone 6+, iOS 8.4, 7GB free. I had around 170 people in the vault and I cannot get past the second screen that says "please stand by" (do not see the screen where I can select my vault). I have tried powering down, closing all other apps so it's the only app running, nothing works. Started happening last night.



edit: I believe I got the updated Fallout Shelter app yesterday so it might be update related? I should note that it would slow down and crash sometimes but not frequently enough that it was more then a nuisance at some times.

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Nina Mccormick
 
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Post » Sat Feb 13, 2016 2:28 pm

Since the 14th of July (may be update related?) I have only been able to get a pre-load screen to the game. That is a screen before you see the menu items ... e.g.. No enter vault, no vault list, etc



The pre-load screen instantly drops out and returns me to me normal iPad Home Screen. I double click to see apps open and can then see the Vault menu but can't do anything to it.



Device: iPad Air2 128GB [100GB currently free]


Model no.: A1566


iOS: 8.4



Great game if I could just get to it. I've tried everything I've read in the forums... nothing is working.



Please help.

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Killer McCracken
 
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Post » Sat Feb 13, 2016 9:05 am

No response at all?


Man this is just a terrible community. Why even have a forum ?
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Nicole Kraus
 
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Post » Sat Feb 13, 2016 2:39 pm

Whenever I try to load the game it just crashes I tried restarting my iPhone 5 device and still nothing what should I do
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Sierra Ritsuka
 
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Post » Sat Feb 13, 2016 12:27 pm

Haven't logged in for 10 days now due to crashing on load screen driving me mad, using iPad Air 2 fresh out the box JUST to play this game that's how happy I was to play this, I'm just let down big time
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suniti
 
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Post » Sat Feb 13, 2016 7:45 am

Its not a terrible Community, the community is great.



The problem is that Bethesda employees don't bother to post very often. Even a 'thanks for reporting this, we're looking into it' would suffice, but I have to say, after 10 days I am dismayed that we haven't had a single post from Bethesda.



The only assumption you can draw is that they don't care. Happy to take your money (if you do buy any boxes) and don't care that you end up with an unplayable game.



Or perhaps they've all gone on holiday for a couple of weeks to celebrate the successful release of the game?



That said, they have reorganised the Fallout Shelter forum a bit, perhaps they are there but have a post quota, they're only allowed to make 5 posts a week?



Yep, sarcasm again ;)

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Marquis T
 
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