So many people are coming to this forum to discuss the same issue!
I've got the same problem. in game purchases have been made, so feeling unwilling to delete my save (unless I get a form of refund; will go on the support forum to see if that can be sorted).
I am running on a Galaxy S4 (GT I9505) 16GB with 2.17GB Currently avail on internal storage (additional 16GB SD card installed). Previously running Kitkat, now updated to Lollipop (5.0.1) (with no success on solving the game issue). Current memory usage is at about 1228M/1819M.
And so far looks like noone in Bethesda cares. A lot of topics and no answer from mods, devs or someone who might explain this.
I'm also having this issue. Although I'm going to take partial responsibility. While I was playing my battery died and the phone was shutting down. So I quickly poped the battery out mid shutdown to replace the battery with a spare(i dont charge my phone I just have 2 batterys i cycle between so I don't have to deal with wires) When I restarted the phone I wanted to get right back into the game but when I go to start the app It will show the Bethesda logo then the loading screen. the nuclear symbol stops spinning after about 3 seconds and then the application closes.
Edit:
If it makes any difference:
Phone: Samsung Galaxay S3
Andriod version: 4.4.2
I really don't want to have to restart :/ I was happy with my vault
We're keeping an eye on all the forums and investigating issues. Reported.
Keep in mind that if you do wipe the game from your phone, you will lose all your saves, data, lunchboxes, etc.
Yeah admins are deleting posts regarding this issue, I'm guessing because they're redundant.
Still, having just a little "We're working on it!" coming from the staff would go a long way.
My game has been crashing on my up to date Iphone 6 since July. It doesn't get past the first load up screen. I had hoped the new update would fix it but it's no different.
Created an account just to add my 2 cents.
This is the second game I've ever encountered that continually crashes on the loading screen after it had previously crashed while in the middle of playing (due to battery-loss, overheating, etc). The first game that did it was Assassin's Creed Pirates which ALSO used the Unity game engine IIRC, maybe not coincidentally. After the crash the gamesave file is zero'd out and the only fix is to wipe the gamedata&cache and start over (or restore a recent Titanium backup).
This is a really annoying bug but is easy to fix with a transaction-based save. Get on it devs. I won't be playing anymore until I see an update with the bugfix mentioned in the changelog.
(also, devs, I'd offer to supply a logcat of the crash, but it doesn't look very informative and I'm sure you can easily reproduce)
Everytime I try to launch the game it gets to the second panel of the loading screen then just crashes to the start screen.
I played for about 15 hours before this had happened and I made about 20 dollars in purchases I would like to not lose.
If anyone knows a way to fix this I would be much appreciative.
After 4.5 weeks of hard work, 190 full MAX STAT dwellers, $87 investment, my vault is broken (having a hard time not to type this whole message in caps)! I run this on an iphone 5s. This game has slowed in the past 2 weeks but had been playable. Playable that is until last night when I went to LOAD my vault and now crashes. I have tried over 100 times now (yes I counted) with every single combination of trying to get this to load but alas FAILED CRASH EVERY TIME!!!
Let me tell you BETHESDA, I have preordered all of your games including the PIPBOY EDITION of FO4 so this complaint comes from a loyal fan, a loyal fan who hopes to have his $87 dollars refunded or even reinstalled into another vault. I'll start from scratch, I love the game, but not until I get a refund because if no refund is offered, I will look into legal matters at this point. But let's not take it there. Be the company that shows class and stays true to your code of honesty and integrity. Please step up and patch this mess and refund back my money because I will give it right back to you guys in another vault (I rolled with the punches with you guys on FO3 but I never lost money here just some time, and you guys were fair and honest with me then). Please be fair and honest now.
Sincerely, a devoted, loyal but frustrated Fallout Fan
Had the same issue. Spent 4£ on lunch boxes and then the game crashed and wouldn't open. Re installed and my save was gone. Would like a refund.
Playing on a HTC One.
Crashes on loading my vault since yesterday afternoon on my Android Lollipop 5.1, Samsung Edge. I have also bought a few lunch boxes to support the developers and get a good start, really was enjoying the experience.
In regards to the crashes and payment with Apple I could report this to them, with Google I am not sure. I hope we all get a developer response on Monday, 17/08/2015 because at the moment people are reporting issues but it like peeing in the wasteland wind because? there is no response. I don't want to have to make noise and escalate outside of these forums.
Using ES File Explorer File Manager I can see the Vault1.sav is 109.11kb (size) & 112.00kb (in use) so at least there is information still in the save, I hope.... Happy to send to a developer/support team.