Unfortunately, despite the lack of work required to make the actual models, Splash Damage saw fit to be sixist and leave women out of a war game even though women enlist in the military and police forces a lot these days. They probably want women to stay in the kitchen. I wouldn't be surprised.
Considering how surprisingly lacking in content this game is, there should have been plenty of room on the disc to handle female characters. The only REAL issue would have involved voice acting; would the disc have enough room to hold all of that audio data? Again, considering how few maps there are and the insanely short campaign mode, there should have been plenty of room.
Holy [REDACTED]. You have no [DATA EXPUNGED] clue how character models work, do you? I've never even made a game and I at least know there's much more to it than that.
I just have to say: What customization? Oh, you guys mean the premade templates. Yea, I see. Bogus.
They have to premake the clothing and armour models. Otherwise you'd need to design, model and code them all into the game yourself from scratch. Why do you think most games come pre-made for you?
Lack of work? Are you flippin' kidding me? Go ahead, make a working model on your PC, with proper poly counts, a base texture, proper skeleton rigging, hundreds of unique animations, and weapon/item riggings. Please, do. I'll wait.
(after you've completed the above task, you are allowed to read the following)
That was a fun 6 months, wasn't it! Now I want you to model all of the different clothing options with each of the unique textures that are required for every. single. design. If you don't do that, people that name themselves things like "Maxx the Slasher" will complain on the forums that you're lazy and not doing your job properly. Oh, and don't forget that these clothing options all need to be rigged and animated individually as well. Oh, and I'll just tell you now, once you're all done with that, you will have to do all of the work that's no doubt taken you years by now, two more times. You can't forget the Light and Medium body types, after all.
Idiot.
They've got a whole company there, so divide that work by 4 or so. Still, that's a lot to do. Add in a time deadline...