I have fully built out vault with 200 dwellers and 550k caps. Few explorers are maxed out SPECIAL and l.50.


Now when I enter my vault it just quits after about 20 seconds, regardless whether I do anything or not! It does not even give usual Android message "the program had quit"


I had tried spending money (thought a overload error or something) without help. Phone was rebooted few times. I could try a new vault, but it took me a month to get to this point and I do not feel like starting all over again.

EDIT 10/21/2015

As other poster have noted, Bethesda had fixed this issue with 1.2.1 update! Thank you!

(the only issue my revived explorers will take 10+ days to come back)

Oh, since we are on a roll, can selling multiple same items be made easier?

Thanks, Developers!

PS Good bye free time...

Same thing happened to me few days ago.

I had 199 dwellers, a lot of rare weapons and outfits. Also had a couple of legendary items. Then suddenly I couldn't log in anymore. Always crashing on the ''Please Stand By'' part. I went to see my save file and it was empty. My whole game save was gone. I can't even describe how disappointed I am. It took me a very long time to get my vault to be this good. Most of the dwellers had at least half of their S.P.E.C.I.A.L stats maxed. I won't be starting a new Vault, I dont want to waste my time. I hope they fix this.


Why didn't they make it online, so people could make accounts and the vaults were bound to those. Instead they decided that the vault can only be accessed with the device it was made with and if the bug appears, you lose everything. I am disappointed to Bethesda. I hope that the Fallout 4 works better.

Same thing happened to me kicks me out on the first loading screen no matter what I do. I'm so disappointed I put alot of time and money on this vault only have 60 dwellers but all maxed and alot of legendary weapons and characters. I also have dwellers out in the waste probably dead by now but please Bethesda fix this bug.

You should check your safe file. If it shows 00.00 kb your save is all gone. You get the app working if you change some other save file as your number 1 save file.

I'm having this exact same problem. Load takes a while but my vault eventually comes up and I'm able to play for approximately 20 seconds or so then it just stops without any errors. I go back into the game and I'm back to where I started before (nothing had saved right before the crash). I checked my save file and it's about 500k. Already tried copying the folder com.gamesas.falloutshelter in Android/Data then uninstalling/reinstalling the game and copying the folder back (as was suggested by another user) and this did not work for me, keep getting the same problem.

Anyone that has had any success on getting this to work, I'd really appreciate some help! Thanks.

Sadly, I have the exact same issue. Game crashes to home screen about 20 seconds after loading the vault. I have 200 dwellers, 57 rooms, and lots tp rare dwellers and weapons.

It doesn't matter what I do while in the vault. I've tried simply recalling my lone exploring dweller and exiting to the main menu, but it crashes while exiting. I've tried collecting resources and tapping dwellers that are ready to level up.

When I reload, That dweller is still exploring, the resources are not collected, and the dwellers are still ready to level up. So, the game does not successfully save.

I get no error messages. The game simply exits to the home screen.

I've spent more RL money then I'd care to admit on Lunchboxes and a few Mr. Handies. I'm sorry I did, because that money is totally wasted. You can bet I won't be doing THAT anymore until this issue is fixed or I get a total refund.

EDIT: By the way, I'm using a Samsung Galaxy Tab 3, which has 1.5 GB RAM, and a bit over 7GB available storage for playing FOS, so while it may be a memory issue, I doubt that it is. I looked at my save file, and it's about 500kb in size.

EDIT 2: I had no isses during my last successful play. The Tablet did not crash or run out of power during play. I simply exited to the Main menu, and quit the game as I have always done.

I'm glad to hear that I'm not the only one with this problem. Hopefully Bethesda notices this and provides fix soon.


My save file is 670k. The game obviously load OK but then quits within the first minute, regardless of what I do.


As the other poster had mentioned, no changes done before the game quits are saved. So I have a feeling this is something to do with the autosave function.


Developers??

As an experiment, I installed Fallout Shelter on my Galaxy S5 (Andrioid 5.0, 2GB RAM and about 3GB available storage), and copied my save file to that device. The game loads, then crashes in the exact same way it does on my Tablet. (Game loads, then crashed to the home screen in less than a minute, whether I do anything in game not not).

If I start another vault, the game loads and runs just fine. Trouble is, I really don't want to start another vault.

When I tried contacting Bethesda about the bug, I got the same canned message that others have reported getting. I wonder whether anyone actually READS those emails, or do they have an autoreply bot. I'm guessing B.

Game updated today with the option of cloud backup. Sadly, this didn't seem to fix my outstanding problem. (Game crash to home screen within a minute of loading the vault). I let the game auto-update.

To recap everything I've tried (In response to Gstaff'ss post 'Reporting an Issue'),

Game crashes to Home screen withing 1 minute of game play after the vailt successfully loads. I doesn't matter what I do in game, or if I do nothing at all. trying to return to the main menu results in an immediate crash. No error message is displayed. If I start a new game, it works just fine. However, I'd spent real money on lunchboxes and do not want to lose the items I got from them.

I use a Samsung Galaxy Tab 3 for normal play. ( Model SM-T310, Android 4.4.2. 16GB storage, 7.3GB free? 1.5GB RAM Wifi Only) This issue occurred with the Aug 13 update, The new update did not fix the issue. I let it auto-update.

I installed the game on a Galaxy S5 (Model SM-G900P, Android 5.0, 16GB Storage, 3.2GB free 2.0GB RAM). I copied the vault1.sav file to that phone, an the game loaded same as before, and crashed the same way within 1 minute of gameplay. Bloatware that I could identify as such was disabled beforehand.

I then installed the game on a Galaxy S3 that I reset to factory default settings and disabled as much bloatware as I could. (Model SPH-L710 Android 4.4.2 16GB storage 10.5 GB free 1.5 GB RAM) Once again, the game loaded, but crashed within 1 minute of play, no matter what I tried in game.

I can provide my save file (508K in size) on request.

?

Oh man! I was so hopeful that the new update will fix this crash - but NOPE! Game still quits after less than 60 seconds. C'mon, Bethesda, give some meaningful response!

Same thing here, Galaxy S5 (although ti seems clear the issue isn't device-specific). My app auto-updated today, same problem, so I uninstalled and reinstalled. Still quits under a minute whether I try to collect everything or leave everything untouched. It opens up on the screen to collect my 2nd daily bonus, even though it's been a week since I could play this vault. Really disppointing that it seems to be a common problem but we can't even get a staffer to acknowledge it exists.

So I'm not the only one who tried the same game file on multiple devices, only to see it crash in 30 seconds. I have a 32 GB Nexus 7 v2 with 2 GB RAM and 12 GB free. The game seemed find at close 10/14 at 1AM, but would not run at 10 AM. The only change, the update installed. Using cloud save, I tried it on my HTC ONE M8, with 32 GB available, with the same result. A new vault runs fine. And I had $ purchases as well as 2 months work on my vault that seem locked in a Bethesda "Groundhog Day" state. I just want an explanation even if they have no fix for my Sanity's Sake!

Still no luck on keeping my vault open more than a minute before it crashes back to home screen.


Nexus 7 2013

Android 5.1.1 LMY48T BUILD

Updated over install

Auto update from Google Play Store.

172 dwellers, 3 purchases of Mr Handy 5 packs, 47 rooms, last save 10/14/2015 at 17:21

26 GB total storage, 12 GB free

1.7 GB ram, .9 GB free

My save file is 32 kb for my first vault. As of now the game is treating it as if it doesn't exist but I can see it in the files on my device. However any files that were on my SD card or gone. Which I never knew they were there in first place. I did copy my save file to the SD card gamesas folder but it has not loaded my save file. How can I load this file & recover my vault?

My vault lasts about 30-40 seconds before the crash, running on a nexus 10 tablet. I have reinstalled and loaded from the cloud to no avail. Due to the time and money I have spent I would really appreciate a fix.

I sent an email to the address listed on the app page, but they directed me here... And I don't see any support being offered

Success!! Just noticed a new update from Bethesda and installed it. I launched my vault and played for over 10 minutes without crashing! Will play longer when I get the time. But I'm very hopeful that this is working

I also received an auto-update last night to version 1.2.1 of Fallout Shelter. It seems to have fixed my issue as well.

Thank you Bethesda!

Now, we need to work on your communication skills..