Game just DELETE my game after update

Post » Sat Feb 13, 2016 9:16 am

ok i woke up to find my game was gone after i just spent 40+ dollars and spending hours playing all lost i reset phone i waited i tried everything but no luck plz anyone help i just ask for my money back but would like my old game back ifanyone else havin this problem plz help and lets try to fix this

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Isabell Hoffmann
 
Posts: 3463
Joined: Wed Apr 18, 2007 11:34 pm

Post » Sat Feb 13, 2016 4:34 pm

go to Android/data/com.gamesas.falloutshelter/files and check if there are files there that arenamed vaultX.sav (vault1.sav is for the first slot). If they're there, check if the're 0KB or more. If they're at 0KB, I'm sorry, but your game is as good as gone. You can try to recove it using DataRecovery software, but I doubt you'll get anything knowing how flash memory works.


If your files are more then 0KB, then you;re in luck. Copy the files somewhere to have a backup and then try to reinstll the application, and after you do copy the files back into the 'files' directory and check if they load. worked for me, shem it wasn't the vault I wanted to recover...

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Isabell Hoffmann
 
Posts: 3463
Joined: Wed Apr 18, 2007 11:34 pm

Post » Sat Feb 13, 2016 10:25 am

I don't see it been trying to call and email for days now really getting upset been getting run around for days after I spend my money on app I lose everything
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phil walsh
 
Posts: 3317
Joined: Wed May 16, 2007 8:46 pm

Post » Sat Feb 13, 2016 2:58 pm

Dont worry. Theyre gonna fix this. Just give them time. Plus, you have to go through google to get you money back. I hear some folks actually got it back already, so its worth the try.
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JUDY FIGHTS
 
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