I have been playing this game for a few weeks now and the game has been running fine until I recently purchased the 40 animal pack. Now I have gotten to the point where the game loads, but when I choose my vault it will no longer load. If this cannot be fixed I request that at the least the money that I paid for all add-ons be refuneded since I am no longer able to use the game. Below are my specs. If you need any additional information please let me know. Thanks.

iPhone 6 (Model MG632LL/A)

Capacity 55.6 GB

Available 4.5 GB

Version - 9.2.1 (13D15)

I removed the game completely and reinstalled it.

I have power cycled the device multiple times.

I have closed all open apps.

I have not manually updated the application only allowed updates automatically if available.

What phone/tablet model are you using? IPad Air 2

What OS are you currently running (including version #) 9.2.1

Did you delete the game and reinstall it, or just update over the old build? Deleted and reinstalled

If you updated, did you manually update it, or allow the store to auto-update it? N/A


After purchasing multiple packs this weekend my 190 dweller vault will not load. Upon selecting my vault it gets stuck where I can hear all my Mr Handy's collecting and deathclaws breaking in, but it sits on the loading screen.