Game won't load pass loading screen

Post » Sat Feb 13, 2016 8:08 pm

Can't seem to load the game at all, it works fine till I press "enter vault" and it will just take forever to load. Anyone able to help?
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Emily Martell
 
Posts: 3469
Joined: Sun Dec 03, 2006 7:41 am

Post » Sat Feb 13, 2016 6:40 pm

Did you just send a 51+ level dweller into the wasteland? That's causing a lot of vaults to lock up.
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Sxc-Mary
 
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Joined: Wed Aug 23, 2006 12:53 pm

Post » Sat Feb 13, 2016 6:15 pm

I did actually. After reading the other threads, seems like I have to wait for abit.
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Richard Thompson
 
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Joined: Mon Jun 04, 2007 3:49 am

Post » Sat Feb 13, 2016 4:31 pm

Thanks for the help anyways!
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Daniel Brown
 
Posts: 3463
Joined: Fri May 04, 2007 11:21 am

Post » Sat Feb 13, 2016 5:46 pm

I sent a level 53 character into the wasteland. I'm having the same issue. Can't get past loading screen. I hope it gets fixed soon!!
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Tamika Jett
 
Posts: 3301
Joined: Wed Jun 06, 2007 3:44 am

Post » Sat Feb 13, 2016 11:13 am

I am also having this issue. Been locked out for three days. Just keep getting chastised by the notifications. "Your dweller has been in the wasteland a while. You should check on him." I would love to, if you would let me.
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Abi Emily
 
Posts: 3435
Joined: Wed Aug 09, 2006 7:59 am

Post » Sat Feb 13, 2016 9:35 pm

If its the pet raises your level past 50 bug, its been ongoing for about a month. I've been locked out for a month. Good luck to you guys, just request a refund.

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Ludivine Dupuy
 
Posts: 3418
Joined: Tue Mar 27, 2007 6:51 pm

Post » Sat Feb 13, 2016 4:50 pm

We're currently investigating this matter.



As there are several active threads on freezes while loading, we're consolidating the discussions. If you are encountering this with dwellers over level 50, please use http://www.gamesas.com/topic/1576368-dweller-levels-above-50-sent-to-wasteland-vault-wont-load/. If that isn't the case, please use http://www.gamesas.com/topic/1581740-game-freeze-at-loading-screen/.



When reporting problems, it's helpful to include some basic information on your system:


  • What phone/tablet model are you using?


  • What version of iOS are you currently running?


  • Did you delete the game and reinstall it, or just update over the old build?


  • If you updated, did you manually update it, or allow the store to auto-update it?


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willow
 
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Joined: Wed Jul 26, 2006 9:43 pm


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