Cry-Tom / Cry-Adam ; other issue when you have more names hooked at your account:

I log in by X-RayXI and redeemed my LE code. That went fine, but
at Gamespy that is hooked on my other email address and recieved the email:

"
XI server-

SAVE THIS EMAIL.
Congratulations! This is verification of your Code Redemption from EA and Crytek, powered by GameSpy Direct2Game:

--------------------------------------------------------------------------------

Redemption Date: 3/24/2011 11:33:12 AM

Crysis 2 Limited Edition Bonus Unlock $0.00
Tax $0.00
Total $0.00

Thanks again! "

-----

Seems that gamesas and Gamespy is not syncronizing. "XI server" is the login for the Crysis stats I use. X-RayXI is at other email address.
LE levels are now at the "XI server" login. I have no idea where I need to go to. Gamespy, E.A. or you guys.

With regards,
Ray

Text out of shape .. might be because of the image.
Some way the edit can not been seen.

Said at the end:

Seems that gamesas and Gamespy is not syncronizing. "XI server" is the login for the Crysis stats I use.
X-RayXI is at other email address.
LE levels are now at the "XI server" login.

I have no idea where I need to go to. Gamespy, E.A. or you guys.

With regards,
Ray

bump

So... this might actually be why I didn't get mi Limited edition stuff, right?

@pagb666

Probably. You need to login at GameSpy before login at gamesas and Redeem your stuff. (Clearing your cookies before)

Greetings,


Thank you for writing to us at Electronic Arts.

I apologize for any inconvenience caused to you thus far.

In order to assist with the issue I would request you to please contact http://www.gamesas.com/support/ .

Your patience is highly appreciated while resolving this issue.

If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.

Please note that our chat service is now available for 24 hrs . So feel free to contact our chat agents any time you want .


Sincerely,

A NAME
Customer Support
Electronic Arts

Hey Ray,

We're still working with Gamespy to resolve any synchronisation issues with accounts but unfortunately this is still ongoing. As soon as we have any progress we'll be sure to let everyone know.

Cheers.

Alright Cry-Adam, thank you very much for your answer.

Just that will worry me as my email login of gamesas and Gamespy is different. I have posted that issue on gamesas that my email addres where my LE code through was a third account of Crysis Wars to keep on track with the Stats of Crysis (Wars).

"X-RayXI" account uses a other email adress too. Not massive account on gamesas, but logins from the past. My LE Code was accepted on a "-XI Server" login name account.