Did you by chance open the file with the _n.dds extension on the end? It sounds to me like your trying to edit the Normal map for the armor instead of the base texture.
All textures that end in _n.dds are normal maps.
All textures that end in _g.dds are glow maps.
All textures that end in _e.dds are environment maps.
When starting out the only one you want to focus on editing is the normal texture, which doesn't have any of the above file-name fragments.
Miax