» Fri Nov 19, 2010 7:01 pm
Thanks. He's uninstalled the game, but, he may be up for another shot if anyone has any other advice, besides what he's already tried.
When he tries to start the game, the audio plays the intro music, but, the video with Bethesda's name just freezes in a white, blurry line, and stays there. It doesn't bring him to the start/options screen. I don't know his computer specs exactly, but, I think he's got a 2.2Gz processor (dual core), nvidia gts 450 (oc), 2 GB ram, Vista 32. It's an older machine, but, should be able to run the game without too much trouble. The only advice I knew to give him was to install it outside of 'Program Files' in a 'Games' folder, run as admin, change permissions, and try building a new configuration file. We also tried a reinstall, but, no luck. I'm running Win7 64 myself, so, i've had to use some of these options to get my game to start consistently.
Anyway, if anyone has seen this specific problem and knows the solution, I'll pass it on to him.
Thanks again.