» Thu Dec 02, 2010 2:13 pm
Yeah at this point I think I have to agree with most people on this topic. I'm so done with Crytek, I will more than likely never buy another Crytek product. Their customer relations is absolutely atrocious. Let's compare Crytek to lets say, Bioware for example. Dragon Age 2 was released in an extremely buggy state, even worse than Crysis 2. However, the major difference is that Bioware COMMUNICATED with the gamers on an almost daily basis, responding to the numerous bug posts and letting the community know that a patch was on the way. Bioware is still in the process of fixing any existing bugs post patch, and guess what? They are still closely communicating with the gamers, keeping them up to date. Crytek, if you expect to salvage any of the rightfully pissed off gamers, you should perhaps have a sit-down with Bioware Customer Relations and take a few notes. As for me and apparently many others however, it's too damn late.
I agree totally i jumped back on here tonight to see if there was anything at all being said from crytek or ea or from anyone, I actually thought there is bound to be something from them on these issue's and wow nothing nada, ziltch.
I'm starting to get really annoyed and p*ssed off with this game, the worst part is I actually quite enjoyed most of the game, but the grain glitch is butt ugly and is so annoying, as well as the repeated sound clip being repeated during loading on multiplayer.
I think this is the worst ever experience I have ever ever ever ever had from any developer to date, I've played glitchy games before but at least there was some form of resolve or response and a eventual outcome of games being patched. But this game's support is awful.
To be honest if crytek come out next week and say guess what we patched the game there you go, have fun play it, it's gone past the point where I would gladly say thank you crytek for getting these fixed, I think I would have had a more F*ck U, you've took so long to do it, i don't want to accept your apology and I won't even thank you for doing your goddamn job.
WORST CUSTOMER SERVICE EVER! And to think i'm in UK and I used to work for DSG Retail and they had some bad customer service in the country, but nothing tops this in games industry that I've ever encountered.
Plain and simple CRYTEK YOU GUYS svck AT SUPPORT!