Just bought the game from the site, downloaded it, installed it. Well it asks for the serial number (to be expected) and I enter in the activation code provided. It doesn't work! Literally copy and paste, and it just asks me to contact customer support. Anything blatantly obvious that I'm missing--I want to play and get trying this game!

Try typing it instead of copy-pasting it

If that is not working wait for the new 1.9 patch, which should fix the (rare) issue
It will come tomorrow.

Thanks for your help, both of you!

If that is not working wait for the new 1.9 patch, which should fix the (rare) issue
It will come tomorrow.

I tried to reinstall it, copy and paste, typing it with and without hyphens, pretty much everything I could think of. I suppose I'm waiting until tomorrow or when gamesas responds to my support ticket--whichever comes first!

same problem friend

same problem friend


Just wanted you to know that if the patch doesn't fix the problem (it didn't for me), EA can help you get a new key via customer support. My guess is this is an issue that was growing pre-patch. Hopefully it ends cause this game is fun!

Im surprised this problem is still around after so many patches