Help with Fallout 4 Windows 10 : Fallout 4

» Sat Nov 28, 2015 12:11 am

I bought fallout 4 yesterday and i cant play it tried loading ti and keeps coming up as a black screen then crashing and bringing me back to my steam library doesn't tell me what went wrong or nothing. Really wanted to play the game but can't. I'm using windows 10 and have went to the support and tried upgrading my graphics card but no luck.. My laptop is 8GB RAM and should work someone please help i can't refund the game

» Sat Nov 28, 2015 12:59 pm

What are your system specs? (CPU, GPU etc.) Fallout 4 works just fine with Windows 10.

» Sat Nov 28, 2015 3:48 pm

Can you please post a DXDIAG report.

Type DXDIAG in search/start>run the tool that comes up>Click 'Save all info' somewhere. Then post the results of that file. Down to and including 'Sound Devices' should suffice. Saves having to wrap the whole thing in spoiler tags but has the most critical info.

» Sat Nov 28, 2015 10:33 am

I doubt you could upgrade a graphics card on a laptop...

Post a dxdiag report.

To request a refund (if bought through Steam). https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966

» Sat Nov 28, 2015 7:08 am

Time of this report: 11/22/2015, 13:55:44

Machine name: TRON

Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1_st1.151104-1714)

Language: English (Regional Setting: English)

System Manufacturer: TOSHIBA

System Model: SATELLITE L50-C

BIOS: 5.10

Processor: Intel® Core™ i3-4005U CPU @ 1.70GHz (4 CPUs), ~1.7GHz

Memory: 8192MB RAM

Available OS Memory: 8112MB RAM

Page File: 3719MB used, 5672MB available

Windows Dir: C:\WINDOWS

DirectX Version: 12

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.10240.16384 64bit Unicode

I think i dont have graphics card or one that doesn't support it

» Sat Nov 28, 2015 9:03 am

Looks like the laptop uses the CPU for gfx so its a "Intel? HD graphics 4400"

Try the Ultralow graphics mod or some thing: http://www.nexusmods.com/fallout4/mods/73/?

I'd start with installing the intel HD drivers: https://downloadcenter.intel.com/product/81497/Intel-HD-Graphics-4400-for-4th-Generation-Intel-Core-Processors

» Sat Nov 28, 2015 5:33 am

It sould be your internal GPU, but the dxdiag you posted hasen't all the infos we wanna know.

Post at whole dxdiag in a spoiler tag.

Write [*spoiler] at the beggining and [*/spoiler] at the end of your DXdiag file.

WITHOUT THE ASTERISK AND WITHOUT SPACES BETWEEN !!!