Nope, I'm suggesting you go onto the EA chat support and ask them for some kind of compensation, since they are the ones who would have to do it. I'm not suggesting you call them, they have an online chat system; Crytek is not the publisher, so it's no use asking them.
BTW, the only unique thing you paid for was the platinum dog tag, so you can count that £10 went to that (when they fix the unlocking of it that is)
