I wrote on contact email with Bethesda and the person which was looking into it did not even read the content of the mail because i think explanation of the cause was too long for him.
He just looked on the topic name which was "Information about Loss on game access abuse ... bring Justice to Gamers." (could be miss leading) and responded with this:
Response By Email (Derek) (10/27/2015 04:56 PM)
Greetings,
Thank you for contacting Bethesda Customer support regarding Fallout 4.
Tech-Support knows as much as the rest of the world for Fallout 4. Only thing we can recommend is checking out all the latest news, updates, and future announcements, please keep an eye on http://bethesda.net/ and https://fallout4.com/. In addition, you can engage with our community on our official forums at http://www.gamesas.com/forum/288-fallout-4/ and share your excitement for the game on our social media channels including our official https://www.facebook.com/Fallout/, https://twitter.com/fallout, https://instagram.com/fallout_game, https://www.youtube.com/user/BethesdaSoftworks, and https://vine.co/Fallout pages.
For issues related to Fallout 4 purchases and preorders, please contact your initial retailer. If your order was made through the official Bethesda Store, please contact them directly athttps://bethesdastore.zendesk.com/tickets/new.
Thank you for your interest in Fallout 4. We look forward to seeing you in the wasteland!
Bethesda Customer Support