Now it is. Before, it was not. It doesn't matter if it's substantial information or not. We want feedback. Even if it's "Hey, we're starting the update" or "Okay, we found the glitches out. Here's what was found."
We're being updated because finally, we're getting an update overdue.
We're being updated because finally, we're getting an update overdue.
I don't get your thinking. You are expecting good customer service from a company that released... well, we all know what has happened. It's crazy. You're talking to a guy who has no information, or does have info and can't give it out. You might as well walk to the nearest wall and start talking to it, save your fingers the exercise.
We know what they are, we know what they offer us and we know how much it costs. You can take what you know and use that information to your discretion. I know how i'm going to use it. I feel like i've been robbed and stuff like that sticks with me for a long time. I take it personal and I don't ever forget it. Short of the president of both companies coming to me personally with an apology and a new car, I will not buy a single product from these yahoos again and I will tell everyone who will listen what I think of them, for a long time.
I doubt i'm alone in this, and word of mouth, bad taste in the consumers mouth is going to hurt this company. maybe not now, but it will catch up fast.